1. Requirement gathering from Business & Client and knowledge transfer.2. Converted the business requirements to software requirement specifications, functional specifications, and user stories.3. Proficient in creating Business Requirements Document (BRD), Use Case Specifications, Requirement Traceability Matrix (RTM), Functional Requirement Document (FRD), Customer Requirement Documents and Workflows. 4. Developing project plans, tracking and reporting for various stakeholders, in line with requirements.5. Ensuring that all governance and quality assurance requirements are met.6. Identifying and clearly calling out risks, issues and blockers to meeting project success metrics, and managing the process to ensure blockers are removed and the project is successfully delivered.7. Assisting with the continuous improvement of the development, management and maintenance of project management templates, tools, methodologies and management of project documentation.8. Helped the testing teams to understand the requirements and played the role of business users to validate the features before UAT. 9. Lead meetings and set expectations for project team and steering committee, operating at all levels, from the executive down to the individuals contributors10. Support the design, development, delivery and management of communications.11. Conduct impact analyses, assess change readiness and identify key stakeholders. Identify areas of greatest concern, and manage these with a high priority care.12. Actively participated in all phases of software development testing life cycle .13. Conducted Pre-UAT and User Accepting Testing (UAT) cycles with users and stakeholders. 14. Well versed in Agile Scrum model with experience in Sprint Planning, Sprint review, Story creation. Experienced in working with JIRA, PRMS, KONA & PLM.15. Developing team members through coaching and mentoring junior colleagues.

1. Responsible for defining the scope and objectives of the overall business strategies, reconciling short-term solutions with long-term objectives and infrastructure strengths and formulating solutions and core system capabilities that will strategically drive efficiencies in the business.2. Elicit complex requirements (business, functional, non-functional, and technical) using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, task and workflow analysis.3. Supervise end-to-end Test execution involving Test Strategy/ Plans/ Test cases/ Defect Resolution and Business Sign offs.4. Manage Test Forecasts, Budget and Resources allocation for multiple projects and coordinated with Project Managers, Delivery Leads in assessing the project work and test estimates/progress. 5. Documented and communicated Testing Progress, Status effectively to all levels of the project management on Daily basis.6. Ensuring timely production migration of the products as well as ensuring the quality of production releases.7. Developing team members through coaching and mentoring junior colleagues.

1. Gathering and analyzing user requirements, preparing user journey mapping.2. Converted the business requirements to software requirement specifications, functional specifications, and user stories 3. Review project/program (including risk reports, business cases, business requirements documents, or project plans4. Identify key risks with mitigation plan to success of projects/programs.5. Facilitate client interactions.6. Communicating impactful insights and suggestions to a range of stakeholders to assist them in the delivery of strategic outcomes.7. Developing team members through coaching and mentoring junior colleagues.8. Performing UAT testing, REST API testing using Postman and Cross Browser Testing.9. Ensuring timely production migration of the products as well as ensuring the quality of production releases.10. Developing team members through coaching and mentoring junior colleagues.

GMP -Global Mobility ProgramWorked in Head Quarters as part of Global Mobility.Managing off-shore B2C Quality teams across globe as On-shore Quality Lead from Korea Headquarter.

1. Understood Software Requirement Specification (SRS).2. Creating Software test plan [ STP ] and test strategy for manual and automation testing3. Preparation of Test Scenarios, Test Cases and executing the same.4. Modifying the test cases and scenarios as per new change request.5. Tested product against requirement specifications to identify production successes and implement plans for improvement.6. Reporting weekly status to Head of part and top management.7. Involved with multiple modes of Software Development Lifecycles: Agile, Waterfall8. Involved in Performing the Functional testing, Regression testing, Usability testing, compatibility testing.9. Performing multilingual & Cross browser testing.