I am a Scrum Master and Project Manager at Tech Mahindra, with over 13 years of experience in the IT industry. I hold a Certified ScrumMaster (CSM) credential from Scrum Alliance, and I have extensive skills in Agile methodologies, Jira, and quality assurance.My mission is to deliver customer-valued solutions with high quality and efficiency, by leading and coaching cross-cultural and geographically distributed teams in a servant-leader style. I prepare and facilitate scrum events, resolve impediments, and ensure the stories meet the Definition of Ready and Definition of Done criteria. I also have a strong background in test planning, defect tracking, and mobile testing, working on both web and client-server projects.