Suresh Balakrishnan Email and Phone Number

Major Responsibilities:• Perform the services for complete PAGA system which includes Pre site visit,commissioning, Up-gradation, troubleshooting the problems.• Complete technical & commercial Evaluation of products. • Provide a good and cost-effective industrial solution to the customers.Working Roles :• Visual inspection of complete system for any mechanical or physical damages of cabinet cards and accessories• Electrical Inspection for rectifier voltage test, Automatic Mains transfer switch function test Testing Loudspeaker lines if LME cards applied , Testing of Beacons lines ( cabling )• Testing of amplifier Back up system : Condition of back up amplifier & how it can be taken over during failure of main, Performance checking , volume/treble/bass adjustment, troubleshooting, additional activities like changing speaker zone, assignment of additional speakers if required.• Field device ( Intercom station ): Visual Check each station , Functional Check of each station ,fine adjustment , configuration correction if requiredProgramming Part : • Stations & Alarm priority , Emergency Speech activation• Adding New stations, key selection, key priority & function• Muting speakers, Adding speaker loops, Amplifier Loop Assignment• Beacons activation/deactivations during alarm & speech Broadcasting• Configuration of adding all cabinet digital components• Complete Configuration of access panel and control room stations• Adding pre-tone in DAP Cards• Interfacing with 3rd party system like PABX, RMCS, Voice recording systemSuccessful Experience: Up gradation from Intron D to Intron D Plus at Elixier plant ( former Gasco), Ruwais,abudhabi  Troubleshooting the all field terminals, Amplifiers, Cards & devices in Shuweihat Plant (ADWEA)  Complete commissioning of Intron D Plus in the Ummlulu Project Phase II, PKG-1 & PKG- 2 , Client – ADNOC offshore , EPC . NPCC/Technip . ( Total – 22 system Cabinets of 5 platforms & 6 WHT; GC 29 and 31 at KOC.

From Aug.2013 to May 2016 :Working in Ismark Trading & services as purchasing representative for Oil and gas productsProcurement Activities:1. Vendor Negotiation of price , availability of material and delivery lead time .2. Obtaining the price quotation from vendors, preparing comparative statements for reviewing and approval.3. Creating RFQ based on end user requirement 4. Reviewing terms of conditions of supplier & customer.5. Complete technical & commercial evaluation for oil & gas products

ROLES AND RESPONABLITIES:1. Precise planning and preparing lessons according to the semester work load.2. Research and developing new topic and material through online resources.3. Teaching Large and small group of learners from various range of background.4. Providing additional support for slow learners as necessary. 5. Monitoring, assessing and Marking students Work.6. Continuing Professional development through participating conferences, workshop and seminar SUBJECT TAKEN: : Digital Signal Processing, Antenna and Wave propagation, Signals & Systems , Digital Electronics, Wireless Networks, Control systemsLab : Digital Electronics , Electronics System Design, VLSI Design lab.

ROLES AND RESPONSIBITIES:1. Technical Support to customers and health care professional across region.2. Responsible for customer service in the external equipment division, duties includes customer queries, problem solving and providing detailed information on new products through power point presentation.3. Improving customer service based on their feedback through the development of new policies and procedures.4. Registering, installing the new devices & trouble shooting the instrument through software. 5. Sending and coordinating, Equipment Problem Report (EPR) to senior engineer.6. Conducting servicing and troubleshooting camps for recipients and clinics.Offering customer training about using the products and providing them future product development features and functions. PRODUCT: Cochlear Implants &Baha.

Taken care of Pune, Mumbai and South India Customers also • Responsible for customer service in the External equipment division, duties and also includes customer queries, problem solving and providing detailed information on new products, Equipment installation.• Improving customer service based on client feedback through the development of new policies and procedures. • Sending and coordinating, Equipment Problem Report to Team Leaders and to Higher officials• Technical Support to customers and health care professionals across region.• Conducting servicing and troubleshooting camps for recipients and clinics.• Evaluating and resolving problems of customers with our products• Offering customer training about using the products and providing them future product development, features and functions• Providing customers with regular reports and feedback on their service requests