• Analyzing all the new projects• Participate in project planning, identification of sources of information, time & resource estimates and implementation• Preparing process flow, SOP and QA checklist• Keep track change in competitor product price strategy and provide analysis report for the same to client• Creating/Updating reports on Daily/Weekly/Monthly basis• Data Cleansing & Standardization• Classifying product as per there relevant category• Working on excel… Show more • Analyzing all the new projects• Participate in project planning, identification of sources of information, time & resource estimates and implementation• Preparing process flow, SOP and QA checklist• Keep track change in competitor product price strategy and provide analysis report for the same to client• Creating/Updating reports on Daily/Weekly/Monthly basis• Data Cleansing & Standardization• Classifying product as per there relevant category• Working on excel crawler to capture the details from competitors websites• Creating excel macro using VBA (Visual Basic Applications) to reduce AHT and increase quality• Imparting process/Excel/VBA training to the new team members• Received 2 Business Process Improvement certificates in July-2012• Rewarded as Best Analyst of the Month (July 2012 & December 2013) and Quarter (Oct-Dec 2011) Show less