using sales, business development, marketing techniques and networking in order to attract business from client companies;visiting clients to build and develop relationships;developing a good understanding of client companies, their industry, what they do and their work culture and environment;advertising vacancies by drafting and placing adverts in a wide range of media, for example newspapers, websites, magazines;using social media to advertise positions, attract candidates and build relationships with candidates and employers;headhunting - identifying and approaching suitable candidates who may already be in work;using candidate databases to match the right person to the client's vacancy;receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the client;requesting references and checking the suitability of applicants before submitting their details to the client;briefing the candidate about the responsibilities, salary and benefits of the job in question;preparing CVs and correspondence to forward to clients in respect of suitable applicants;organising interviews for candidates as requested by the client;informing candidates about the results of their interviews;

Data center Technician

Secure Computing (NASDAQ: SCUR) is a global leader in Enterprise Security solutions. Powered by our Trusted Source technology, our award-winning solutions proactively protect our customers' mission-critical business applications from all manner of Internet-borne threats. Our comprehensive portfolio of Secure Web, Secure Mail, Secure Firewall, and Secure Safe Word solutions provide unmatched protection for the enterprise. More than 22,000 global customers include the majority of the Dow Jones Global 50 Titans and numerous organizations in the Fortune 1000, all supported by a worldwide network of over 2,000 partnersKey ResponsibilitiesEmployed as Level II support engineer, provided voice based and e-mail based technical support.Working on E-Mail firewalls over secure channels and working through logs and troubleshooting.Liaising with the Client over there requirements and any upgrade if required, and escalating to Level III as and when requiredWorking under Multitasking teach while taking ownership of the cases and ensuring there resolution within agreed time.Acting as cover engineer in absence of any other Level II engineer and working out with work load.

Dell International Services (USA, UK clientele ) Jan 06- June 07 Dell, Inc. and its subsidiaries engage in the design, development, manufacture, marketing, sale, and support of various computer systems and services to customers worldwide. It offers various products, including desktop computer systems and workstations; mobility products, such as notebook computers, mobile workstations, MP3 players, and handhelds; software and peripherals that consist of printers and displays, projectors, peripheral products, software titles, notebook accessories, networking and wireless products, digital cameras, power adapters, scanners, and other products; servers and networking products; and storage devices.Job Responsibilities:Troubleshoot experience of hardware & software issues for DELL Desktops, laptops, printersTaking escalated calls and resolving them by taking ownerships.Actively taking suggestions from customers and forwarding them to the management.

Quark Systems is a worldwide software solution provider for desktop publishing. The company has its headquarters in Denver, USA and holds a market share of over 70% in its field. It has a line of products to meet the business needs: Quark Xpress for layout design and managementQuark Digital Media System for content and digital assets managementQuark DDS, for modifying QuarkXPress templates accessible through a Web Browser.Job Responsibilities:Primarily involved in troubleshooting QuarkXPress in Quark.Worked upon Macintosh: OS 10.2.X, 10.3.X, 10.4.X, 10.5 and Windows: 2000, XP-Pro; Technical service and product delivery; from project planning to closure.Ensured that timescale, scope, budget, quality standards, and customers' expectations were met.Patches were tested and applied as and when they were available.Co-ordinate the implementation of new hardware and software.Prepared and circulated FAQs and commonly faced problems to intranet site.