Quality Engineering Manager
Current-Developed and executed continuous training programs for a team of 30+ quality personnel, driving process standardization across tracks in the Project.-Engineered quality assurance protocols for a newly introduced product line, which secured a 90% quality rate at premiere launch of the Client product.-Overhauled the existing QA processes and increased team efficiency to 99% from 90%.-Initiated a Quality KPI reporting system that increased department transparency and enabled… Show more -Developed and executed continuous training programs for a team of 30+ quality personnel, driving process standardization across tracks in the Project.-Engineered quality assurance protocols for a newly introduced product line, which secured a 90% quality rate at premiere launch of the Client product.-Overhauled the existing QA processes and increased team efficiency to 99% from 90%.-Initiated a Quality KPI reporting system that increased department transparency and enabled data-driven decision-making, facilitating a 10% improvement in product consistency.-Improved timely delivery by leading processes and fostering cross-functional quality alignment among Quality, Backend, Frontend, Business, and Program Management teams.-Reduced manual efforts by 50% in sanity and regression cycles by implementing an automation framework for RESTful APIs. In addition, monitoring failures in backend services on frequent basis.-Enhanced project visibility by creating a centralized tech document repository, weekly reports, KPI dashboards, Scrum boards, risk registers, bug slippage reports, test efficiency dashboards, and expanded project spaces using JIRA and Confluence. Show less
