Suresh Kumar Prabhakaran Email & Phone Number

Dubai, United Arab Emirates

United Arab Emirates

Key Account Management:  Responsible for building and maintaining relationships with key distributors and Partners.  Manage and develop relationships with all key accounts & Internal Customers to ensure the delivery of excellent service and support.  Engage the Distributor’s stakeholders spanning across Senior Management to Sales Managers to Team Managers to Field Sales Force. Develop strategic plans to achieve Key objectives across all business parameters. Develop strong relationships with the bankers at ground level to Influence desired Sales behaviours & objectives. Product Management:  • Identification of new product opportunities • Project management and co-ordination with other departments like Operations, Finance and Marketing • Responsible for creating sales literature, filing and launch readiness of new products • Coordinate, deliberate and revert to queries, decisions thereof/ alternatives to be proposed & thereafter ensure buy in from Sales Channel /or Distribution partners.• Ensure Impactful Launch in strict adherence to New Product Development process.• Enable Business head to optimize the topline and bottom line results • Identification of trends and improvement areas which help distribution performance• Coordinate with other departments to ensure channel initiatives are launched and run smoothly.• Execution of the product strategy, business planning and strategic deployment basis market trends and Organization objectives. Product & Sales Training: Map the competencies of Sales Agents and work with Learning Team to design and deliver training programs

• Gensoft Solutions provides Simulation Training. Learning technology has changed, however the way adults learn hasn't. Studies show we retain less than 20% of what we see or hear alone, around 50% of what we both see and hear - but up to 80% of what we interact with. Four key integral elements to our successful adult education programs are: • Adults learn best from hands-on, problem-solving activities.• Adults must believe the learning will have a personal benefit. • Adults have lifetime experiences that should be tapped and built upon. • Adults need to apply new knowledge and skills immediately to aid retention.Key Responsibilities: • Key Accounts Acquisition • Evangelizing criticality and benefits of Simulation Training amongst B Schools• Affiliation management with various education content developers• Certification affiliations with Executive Education Providers.

Mysuru Area, India

 Ensure the growth of RBWM business for the branch in line with national strategic plan / AOP. Formulate & implement various sales & service initiatives within the branch to achieve targets across all products. Ensure a consistently high level of products & service delivery across the branch. Enhance Bank’s market share in the area of operation. Maintain HSBC internal control standards, including the timely implementation of internal & external audit points. Organize Customer and community events to enhance bank’s image and visibility in the area of operation.

Bengaluru Area, India

 Initiated the operation and launch of Canara HSBC Life in South India. Seamless migration of the distributor (HSBC Bank) from their erst while Principal AIG LIC. Recruitment and induction of 14 relationship managers to service 199 planners of the distributor. Successfully designed and launched Activity Management Process for HSBC Life Relationship Managers.

Karnataka, India & Kerala

 Coaching Sales Managers & Planners catering to different customer segmentations (Entire Wealth Management Channel)  Coaching population: Sales Management Level: 9 & Planner Level: 100. This Coaching population is spread across 5 branches located in 4 Cities in the States of Karnataka & Kerala. Major Focus was on Financial Planning Managers & Relationship Managers of Power Vantage Channel and very less on Premier Channel.

Kochi & Trivandrum

 Managing a Team of 12 FPMs based out of two branches located in two different cities of Kerala State

 Initiated the operations & launch of MetLife in North Kerala. Was amongst the fastest mover from an Agency Manager to Branch Manager in the organization

M.B.A, Sales & Marketing

B.A, Economics

Pre Degree, Science