Suresh Kumar V Email & Phone Number

Has 23+ years of experience in Managing, Modeling, Executing and Implementing large scale projects across multiple verticals. Played role as Program Manager / Senior project manager for both Project and Product development Lifecycle. Managed multiple projects from onsite & offsite. Experienced in managing production support, development, maintenance and migration projects and programs.• Program Management – Executed business critical programs with multiple projects and delivered successfully from onsite and offshore.• Client site experience: Have managed multiple client projects in US.• Domain: Have expertise in range of domains from Finance, Utilities, Retail etc.,• Team Handling: Have managed multiple project Teams with varied skill levels.• Type of Programs/Projects Handled –Business critical projects, 24X7 production support projects, Migration, and development projects. • Extensive experience in delivery management leading the accounts.• Core Competencies - Cyber Security Manager with skills in Identity and Access Management, Vulnerability Management and Cloud Security (Google Cloud Platform). Proficient in technologies such as Shell scripting, Javascript, FTP/SFTP, Agile concepts, Jira, confluence, Sharepoint. • Managed Security engagement for retail organization in USA: Team size – 80+. Engagement provides L1, L2 &L3 end-to-end support for Security Operations Center, Vulnerability Management, Identify and Access Management and Privileged access management. Major activities are. • Deliver the engagement within budget and maintain the margin with the right skilled resources. • Corrective & Perfective maintenance activities to avert future foreseeable issues, improve performance, quality, reliability, efficiency, usability, and maintainability of the applications. • Liaison with client, network/infra and compute team to ensure vulnerabilities are remediated on time.• Driving production support teams on high priority recovery calls, root cause investigations and identification of any appropriate mitigation.• Escalation of high criticality / impacting incidents to the respective team during high priority incidents if required.• Manage the process that identifies and implements Continuous Improvement opportunities and provide value adds.• Took bottom line responsibility to deliver within defined SLA.• Performance of Key Metrics (P1&P2-TTRS, App availability, client impacting incidents, root cause identified etc.), Ticket volume & trends (incidents & service requests), Value Adds & Benefits etc.

Listed skills include Project Management, Sharepoint, Asp.Net, Pre Sales, and 4 others.