Gained rich experience on:o Microsoft Azure for supervising VMs and service/ resources hosted in cloud Infrastructure (IaaS)o Azure VM’s creation, deletion, and modification Steering configuration of Virtual Machines using Windows Azure portal Insightful knowledge on:o Microsoft Azure Active Directoryo Azure Storage & network connectivity with On-Premises. Azure Storage and Backup Managing patching activity using Azure Update Manager monthly Successful role… Show more Gained rich experience on:o Microsoft Azure for supervising VMs and service/ resources hosted in cloud Infrastructure (IaaS)o Azure VM’s creation, deletion, and modification Steering configuration of Virtual Machines using Windows Azure portal Insightful knowledge on:o Microsoft Azure Active Directoryo Azure Storage & network connectivity with On-Premises. Azure Storage and Backup Managing patching activity using Azure Update Manager monthly Successful role in managing incidents and change tickets in stringent timeframe and ensuring timely closure of tickets through troubleshooting. Taking regular backup of server / database information and planning efficient storage; monitoring the use of network management & server tools, using advanced troubleshooting skills in OS related issues Devising strategies for Disaster Recovery Management, including planning, and designing servers for back-up and recovery of server / database information Configuring redundancy in the servers for fault tolerance with user security & disk space management to optimize the server utilization, Imparting training to end-users in the post-implementation phase. Performing remote installations and product fixes along with providing troubleshooting support Show less

Led the installation of ‘Window Update’ patching activity for over 20,000 servers in Dev, Test, UAT, Prod environment Delivered senior level support in managing failed patches manually including .Net, SQL, Visual Basic patches Gained exposure in patching servers with 8 nodes, 4 nodes and 2 nodes. Ensured adherence to correct procedure while cluster nodes patching activity by first working on passive node and then with active node; successfully performed failover and failback… Show more Led the installation of ‘Window Update’ patching activity for over 20,000 servers in Dev, Test, UAT, Prod environment Delivered senior level support in managing failed patches manually including .Net, SQL, Visual Basic patches Gained exposure in patching servers with 8 nodes, 4 nodes and 2 nodes. Ensured adherence to correct procedure while cluster nodes patching activity by first working on passive node and then with active node; successfully performed failover and failback activity. Worked in close coordination with PoC’s regarding the schedule window for securing approvals. Efficiently managed the installation of Windows IPAK, SQL IPAK Generated and shared compliance report by over 96% for the servers, every month Conducted rigorous follow ups with the change requests for issues as well as resolved changes and ensured execution in each downtime window. Show less

Played a key role in creating & maintaining user accounts in Active Directory, user profiles and home drives in Windows. Contributed in governing group policy Pivotal role in delivering / removing access to numerous applications, shared drives, hardware devices and extra privileges using Active Directory Groups Steered efforts towards execution of production movement in the prevailing setup Worked extensively on ‘Altiris’ tool for delivering remote assistance.… Show more Played a key role in creating & maintaining user accounts in Active Directory, user profiles and home drives in Windows. Contributed in governing group policy Pivotal role in delivering / removing access to numerous applications, shared drives, hardware devices and extra privileges using Active Directory Groups Steered efforts towards execution of production movement in the prevailing setup Worked extensively on ‘Altiris’ tool for delivering remote assistance. Extended support to the team members pertaining to numerous process related issues; functioned as a quality and process specialist for performing in-depth quality assessment for the entire team; delivered valuable feedback to the team members. Worked in close association with the clients for quality and process related issues including process changes. Utilized ‘Assyst Enterprise Tool’ for ensuring optimum quality. Generated and presented daily, weekly and monthly reports for quality and audit. Show less