Suresh L Email and Phone Number

Role of Subject Matter ExpertGetting the details from the customer and we must work as per they requirements with complete satisfaction.Creating Good and healthy relationship with customer and work efficiently as per the need.Allocating the Jobs to the users & Queue management.Handling the team in absence of TL.Doing all report activities like Attendance, Hyper Care, SQF & Team training Reports.Dealing with Generic mail box to communicate with client and in order sort out the issues and details require to complete the jobs.As per the KT by the Client, Will create the DTP (Desktop Procedure) and train the team as per that.Nature of WorkSupply Chain Management Process - handling the different requirements from the Client in order to process the shipments.Handling the different requirements from the customer the customer like Pre logging, booking confirmation, Track & Trace & Vessel Roll on

Experienced in Air Export/ Import Shipment Enrichment end to end process & Export/ Import Brokerage file creation.Depends upon the Customer request will create the Air shipment Enrichment; update charges & book the Flights.Creating the Brokerage files for Exported/Imported goods, it means arranging the transport for the goods from carriers to Consignee place.

Handled end to end process of Vietnam & Cambodia Ocean Export Documentation.Coordinating with customer to get all the details to create the Ocean Bill of Lading as per the Country & Customer regulation.