Managing TGIP & GG Malls, WOW theme Parks, Admin block and Uniform room entire operations.❖ Coordinate with Operation department for events and promotional activities.❖ Managing store and taking follow up for pending store items.❖ Managing Outer area and parking & its neatness.❖ Managing Lost & Found cases, Assets, Pest control with schedule etc.❖ Handling vendor’s deployment and assign duties for executive and supervisors.❖ Making work schedule for vendors on daily basic cleaning and follow up.❖ Taking SOP (standard operating procedures) training sessions and development programe.❖ Managing laundry activities on daily basis.❖ Keep a track on housekeeping consumable items in stock.❖ Coordinate with Maintenance Dept and kept track on complaints report and taking follow up for pending maintenance.❖ Managing all orders, invoices and challans of housekeeping material, machinery and manpower etc.❖ Set up a housekeeping store room and maintained a par stock with main store.

Handled control desk.❖ Managed briefing as per shift timing.❖ Assigned duty to the team members at their respective area.❖ Coordinated with front office for arrival guests and their preferences.❖ Coordinated with maintenance department for rooms and pending maintenance.❖ Managed SOP training of team members.❖ Checked all the assign rooms of my area.❖ Checked VIP rooms before arrival.❖ Checked rooms and public area for Quality Audit and got best points.❖ Followed daily extra cleaning schedule of floors and public area.❖ Managed entire public area, functions and coordinate with other departments.❖ Managed mini bar, lost & found, guest request items, pest control and check expiry items of mini bar.❖ Managed cleaning of restaurants and maintenance also Follow marble and other different floor polishing and grinding schedule.❖ Managed machinery and equipments with maintenance or service.