Over 24 years of experience in software delivery, Suresh currently working as Program Manager and demonstrates a robust combination of technical leadership, adept cost optimisation strategies, successful customer satisfaction initiatives, and proficient team management. He is highly capable of steering intricate programs, adeptly handling diverse teams, and driving substantial enhancements across various facets of the organisation.Successful track record in planning, budgeting and resolve cross team conflicts. Have successful track record in leading and managing delivery from third party vendor within budget.Hands on experience in managing software delivery from third party vendor. Currently lead software delivery to NHS UK and Australia on web and mobile platform. This role demands complete ownership of Plan, risk, budget, stakeholder management, vendor management and report up to senior executives.Key achievements in last 5 years• Led and delivered largest technology transformation program with 250+ talented engineering resources with R&D investment of €9.6M with annual revenue over € 23 M.• Led Global engineering team and managed nation-wide deployment across 17 NHS Trust (National Healthcare services in UK)• Slashed product release costs by an impressive 30% through streamlining of software release processes.• Pioneered a customer satisfaction initiative, elevating Net Promoter Scores by an outstanding 60% across 17 NHS Trust.• Spearheaded cost optimization initiatives, resulting in improved efficiency and predictable delivery while managing Capex/Opex budgets.• Effective Vendor Collaboration: Exhibited a wealth of experience in vendor management, achieving successful program outcomes through strategic collaboration with third-party vendors.• Drove down R&D costs by minimizing reliance on external vendors, fostering enhanced in-house capabilities.• Fortnight review with senior executives on the Product delivery status, Value for spend and strategic organization initiatives. Demonstrated a rich history of proactive risk management, ensuring successful program execution with tangible outcomes.• Rich experience in setting up offshore teams, transition products and full management responsibility from resourcing, setting required platform, hiring, coaching and performance reviews across all engagement within portfolio.
Listed skills include Software Project Management, Requirements Analysis, Sdlc, Agile Methodologies, and 8 others.
