Suresh Rao Email and Phone Number

Senior business-driven IT Management professional with over two decades of rich experience in growing & nurturing large offshore technology based engagements for Telecom and software clients. He strongly believes in "Taking to work with passion - it helps in realization of the desired outcomes"As a Head of Telecom / ISV practice built a strong culture of engineering delivery excellence across large offshore programs, created client champions, leveraged them for cross selling into adjacency in client accounts. Well versed with outcome based business models and leveraged them for enhancing the delivered value to client. Has a sound understanding of the Product Engineering Life Cycle ( PLC/ SDLC) and has driven a lot of interventions ( heat map for products ) for hardening the Design & Test infrastructure which has helped in enhancing product and service quality. Has extensive experience in engaging with global clients across NA, Canada and Europe. Key aspects : Account Management, Practice Management, Talent Engagement, Agile development, CMMI / TL9K, PresalesStrongly believes in incentivising competency building through gamification, using Product Intelligence for improving customer experience.