1 Configure and deploy desktop and laptop computers and peripherals; proficient with PC hard drive imaging tools and methods. Working2 Troubleshooting network usage and computer peripherals, performing system backups and data recovery3 Excellent communication and interpersonal skills. Detail and result oriented4 Technical support for people using the network.5 Planning future improvements, suggesting IT solutions to business problems6 Software- Calendar Creator, Windows Office Suite, MS Office XP 2003 and 2007, 2010,1012,1013,1016 Word, Access, Excel, PowerPoint7 Responsible for LAN troubleshooting, hardware repairs, mapping of network drives, and imaging also removing viruses using virus removaltools.8 installing and maintaining PC hardware and softwareUses footprint software9 Performs software maintenance and software testing and installs10 • Remote technical Support for all users.