Managing Systems Operations - Tabcorp is Australia's largest gambling company, employing more than 5,000 people. It is the largest provider of wagering and gaming products and digital services in Australia. Managing a team (10 direct reports) accountable for delivering operational technology support for all products and platforms.Accountable for the 24 x 7 services and support for Tabcorp’s systems, within a high pressure, complex and highly regulated environment providing the timely activation of processes and procedures to minimizing potential revenue/reputational loss.

Fujitsu Australia manages and operates a high quality, ultra modern continuously-available data center in Melbourne Australia. Globally, Fujitsu operates more than 140 premium data centers.Full time engagement with Fujitsu multi customer Data Centre in Melbourne. Hosting government and private clients in an 8500sqm ultra-modern data center facility. Responsible for monitoring, trouble shooting and escalating to engineering teams in maintenance and the proper function of data center facilities technology such as cooling systems, generators, uninterrupted power supplies, electrical filtering systems, fire prevention and leakage alerting systems etc.Managing system operations for selected Fujitsu clients on multiple and diverse technologies such as mainframes, storages, servers, data backups and networks.Incident management, escalation and bringing to successful closure of all incidents and coordinating with multiple external support teams and client technology support teams.

Microsoft Business partner providing Microsoft Business Solutions combining technological expertise throughout Australia and Asia. Contractor (Leading service delivery) engaging with clients and managing service delivery in gathering business requirements, specification of systems requirements and development of business solutions combining Dynamics GP/NAV, Dynamics CRM, SharePoint and Office 365 applications.

Part of a dynamic team of professionals and service delivery experts driving Information Technology solutions across Education, Corporate sectors and providing Professional Services for in-demand requirements in Project Services, Managed Services, Cloud Solutions, Infrastructure Services and Business ConsultancyLimited period assignment, as senior consultant engaged in evaluating and reporting on existing IT Infrastructure services of over 500 schools in Victoria on system/infrastructure readiness for a large-scale cloud migration.

Unit Head. IT FinanceTeam member leading a complete restructure of CBQ IT Finance and establishing IT Procurement Review Committee. Responsible for Vendor & Contract Management, IT Budgets and cost containment, IT (Contractor) Resource Management and Finalizing tenders/proposals, payments and business cases.Deputy Head. IT Infrastructure & Production (IT Operations)Part of the senior IT management supporting key functional areas with the aim of ensuring operational performance, capacity, risk management and implementation of future strategy. Working with a high performing team managing exciting, cutting edge technology supporting critical systems servicing the banks high valued clientele.Managed the build and relocation of the banks production data center to a brand new facility.Established the Service Level Manager role in developing SLA monitoring and reporting process, established and maintained strong working relationships with Senior Sponsors, Department Heads, Process Owners and the Outsourcer, create and maintain a 'Catalogue of Services' and establish a Service Review process; planning, organizing and facilitating recurring meetings. Implemented the process, measuring and (Service Level) reporting of IT Services and ensured that Service Level Targets/Service Level Objectives within the SLA are metData Center ManagerResponsible for managing two large data centers (Production and DR) operating on a 24x7 basis supporting over 1000 servers/storages/media libraries/mid-range systems, 6,500 POS (Point of Sales) devices, 150+ ATM’s, 35+ branches and a critical Communications hub within the Infrastructure and Production Support group. Responsible for DC Operations, Network Operations Center, IT Operations and Data Center technical staff.Managed a virtualization program completing a large scale application migration to VMware and a hardware migration from standalone servers to SAN consolidation/BLADE Centre

ComputerCORP manages IT Infrastructure for Honda MPE Australia Offering state of the art technology, quality, safety and superb performance Honda is the world’s largest and most successful engine manufacturer. Driving this successful operation in Australia is an IT team based in Melbourne, Australia.Managed the IBM mid-range systems infrastructure, operations and data center environment. Part of a dynamic IT team supporting IP Telephony, Server Technology, SAN/NAS storage products, Enterprise Backups, a busy IT Help Desk, multiple office and warehouse sites and an extensive dealer network across Australia.Core team designing, developing and implementing the Disaster Recovery site, providing high availability.

Caterpillar support their dealer network for the Asia Pacific region from the Regional Solutions Center in Melbourne, Australia. One of three Solution Centers globally, the Melbourne Solution Center provide IT support to large production and distribution facilities under CAT management as well as supporting over 20 business partners across Australia/New Zealand and Asia Pacific.The solutions center technology is the main driver in almost all aspects of the Caterpillar business products.Core team member supporting Data Center Operations and providing maintenance for 20 plus IBM mid-range system partitions, mainframe systems, enterprise backups and servers.

ABN Amro regional office for Central Europe, Middle East and Africa based out of Dubai is supporting IT activities across a very large network of bank branches across the region. The data center hub hosted a variety of technology, such as IBM mid-range systems, ATM network, Global Transaction Services and a custom-built development environment supporting Central Europe, Middle East and Africa (CEMA).

Planned, directed and controlled database including its operations on Mainframe systems and IBM mid-range systems centralised for the Middle East region in Dubai. Citibank provided critical communication facilities to a number of banks in United Arab Emirates for their payment transactions. Hosted and supported systems servicing ATM's, Corporate and Retail Banking applications and Credit card systems.

HSBC Information Technology - Data Center Operations. Supervised Data Center Operations on IBM mid-range systems. Member of the team introducing ATM technology to Sri Lanka - HSBC being the first bank to own ATM services, large software conversion from CIF to HUB (Hongkong Bank Universal Banking) core banking application and introducing advanced technology to front-end banking staff through Unisys banking terminals.