Suresh Subbu Email & Phone Number

Los Angeles, CA, US

New York, NY, US

• Manage and oversee delivery for large, complex production support engagement mentoring the team, complying with SLA, and driving transformation initiatives. Infuse thought leadership in creating compelling offers and.
• Leadership in Delivery: Managing and overseeing the delivery of large, complex production support engagements, ensuring that all projects meet the agreed Service Level Agreements (SLAs) and exceed client expectations..
• Transformation Initiatives: Spearheading transformation initiatives aimed at improving efficiency, reducing costs, and enhancing service quality. I leverage industry best practices and innovative solutions to drive.
• Thought Leadership & Innovation: Infusing thought leadership into the APS Practice by creating compelling offers and services. This includes developing and implementing differentiating Intellectual Property (IP) such.
• Pre-Sales & Solutioning: Playing a key role in the pre-sales process, where I collaborate with the sales team to design and present customized APS solutions that meet the specific needs of potential clients. My.
• Client Engagement: Building and maintaining strong relationships with key clients, acting as a trusted advisor, and ensuring their needs are met through our APS solutions. I regularly engage with clients to understand.

Serving as technology board advisor for STAPGEN, a startup company based in Boston, MA dedicated to preventing Type 2 Diabetes by measuring Intestinal Alkaline Phosphatase (IAP) level in the stool, and intercepting the process of pathogenesis. We have an exclusive license to produce distribute, and sell the STAP-test globally.

Los Angeles, California, US

As an Investor and Board Advisor, My goal is to help NFTPeddle succeed in their NFTs, Metaverse, and Blockchain technologies research and development by,- Guiding User Experience/ Customer Experience driven Product Development. - Establish Consulting and Implementation Practice.- Design their Go-To-Market Strategy.- Create and Establish Strategic.

Chennai, Tamil Nadu, IN

Enabling SRM Technologies towards their global expansion and strategic positioning of IT services.

Pune, Maharashtra, IN

• Led TECHM Cloud and Infrastructure (Infra) Practice, with full accountability formanaging the REI (Recreational Equipment, Inc) engagement. My primary responsibilities included:
• Leadership & Management: Directed a cross-functional team, overseeing the applicationdevelopment and implementation of cloud and infrastructure services. Ensured thesuccessful transition of Application and.
• Service Transition & Delivery: Managed the end-to-end transition of services, includingplanning, execution, and final delivery. Ensured seamless integration and transition ofservices, minimizing disruptions to ongoing.
• Stakeholder Engagement: Acted as the primary point of contact for REI stakeholders,ensuring clear communication, alignment on project goals, and satisfaction with servicedelivery. Built strong relationships with key.
• Process Optimization: Identified opportunities for process improvements within theApplication Support, Cloud and Infra Practice, leading to enhanced efficiency and reducedoperational costs. Implemented best practices.
• Risk Management: Developed and executed risk management strategies to mitigatepotential challenges during the service transition. Conducted regular risk assessments andimplemented contingency plans to ensure project.

Noida, Uttar Pradesh, IN

Hired to lead and build Digital Workplace (DWP) delivery and transformation for HCL's Hitech and Mfg Verticle Customers. Deliver services built to help enterprises adopt and scale their digital workplace powered by cognition, automation, mobility, active analytics, and emerging technologies. My team provides end-users seamless, connected, personalized, and.

Lakewood, Colorado, US

• Lead Technology Vendor Management Educational Services (TVMES) mission to produce targeted training and educational services designed to enhance an individual’s professional capability across the broad range of areas.
• Create unique Training and Consulting platforms for vendor management & governance, software asset management, cloud consumption management, third-party risk management, IoT Governance, and RPA Centers of Excellence.
• Built a digital platform to train and certify VMO leaders.
• Built Microservices-based framework for Cloud and SAM assessments.
• Built seamless FLOD and SLOD for Third-Party RISK and external CMMI, PCI, SOC Type 1 & 2 Audits.

Stamford, Connecticut, US

Digital Re-Architecture, Product Development & Sales: Collaborated with ISG leaders to create and enhance the Digital Governance Platform (GovernX). Worked closely with the CTO in aligning ISG’s architecture with business priorities. Partnered with Product Management, Sales Support, and Strategy & Digital Marketing, UI/UX, and SEO enablement. Enabled.

Denver, CO, US

• Hired to lead Global Technology Operations for western union to manage resources supporting Infrastructure, Cloud, Applications Development & Support, Quality Engineering & Enterprise security.
• Governance of Salesforce development, Settlement Transformation, Speedpay, WU Digital, Business Solutions and Cloud First Journey.
• Created, Cloud Support Strategy and Framework including datacenter consolidation, re-architecture, and migration. Developed and Implemented Hybrid Cloud and Serverless computing adoption and operating model.
• M&A & Vendor Governance: Negotiated and Managed 5 Tier 1 IT suppliers and 129 vendors, $180M in IT Spend Third-party labor, and $300M in S/W and H/W Assets.
• Incubating Engineering centre: Performed Site assessment and built cohesive and effective team of 900 resources to deliver engineering functions within a spend of $100M.

Noida, Uttar Pradesh, IN

• 7 Years of managing customer’s Global IT Delivery, Development & Infrastructure Operations: DANA Corp, Sc Johnson, US foods, AMFAM, Goldman Sachs, Ford, Consumers Energy, Dow Corning, and Micron.
• Managed global delivery portfolio of 1800 Technical resources spread across India, Malaysia, Singapore China, Brazil, Poland, and US geographies. My global delivery teams supported Application Development and Testing.
• Review and provide value propositions, technical solutions, Pre-sales support (RFI/RFP’s, Bid/solution defenses, mutual value discussion, and Due Diligence) Responsible for all contract adherence of Service level.
• Lead engagements with over 1800 employees across the USA, LATAM, Europe & APAC.
• Drive automation adoption with a minimum of 20% optimization every year on year.
• Responsible for P&L for projects in delivery centers across all geographies.

Pittsford (Rochester), NY, US

• This is a Technical Operations role providing level 2 support for Verizon’s employees and contractors for 8000 applications on Mainframe, Domino, and Citrix Platforms.
• Scope of support includes ERT, CRB and Knowledge management ownership and process / technical training for new hires.

Noida, Uttar Pradesh, IN

• Played a key role to stand up the BPO/Call Center operations for British Telecom (BT) project from incubation to live operations. I have lead SIX Sigma initiatives and improved FCR by 30% across the floor. SME in.
• Trained and stood up 600 productive team members to the production floor supporting BT consumers.

Pittsford (Rochester), NY, US

• To provide technical support for HP end-users on application, OS, Wirelesses and Printer issues.
• Lead the S@POS (Sales @ point of service) team piloted by HP. Increased average revenue to $9 per call. Solution by HP is a paid support with no scope boundary. Supported MAC, Servers, Printers, legacy OS and.

• Setting up proxy servers and establishing browsing centers. Assembling, Installation & Networking of desktops for corporate/small business clients. Provide AMC support. (H/w, OS, and Application support).
• Train / Guide and certify Engineering students on Oracle, DB2, SQL, Sybase, VB, C, C++ & Java, Networking, Novel, Unix, Windows), Desktop Assembling.

Mba, Business Administration

Mca, Computer Science

Bca, Computer Programming, Specific Applications

Adca, Computer Science

10Th Grade & +2, Mpc Stream