Developed and maintained VBA scripts and applications to automate complex processes, reducing manual effort and increasing efficiency. Created custom macros to streamline data entry, reconciliation, and reporting tasks, leading to a [specific percentage or number] reduction in processing time. Designed and implemented user-friendly dashboards and tools in Excel to provide real-time data insights and enhance decision-making. Collaborated with cross-functional teams to understand business requirements and develop tailored VBA solutions that meet those needs. Conducted testing, debugging, and optimization of VBA code to ensure high performance and reliability of automated solutions.

Developed and maintained Management Information Systems (MIS) to support critical decision-making processes in banking and finance. Automated routine reporting tasks using advanced VBA and Excel techniques, increasing productivity and reducing error rates. Analyzed complex data sets to generate insightful reports, providing actionable intelligence for senior management and other stakeholders. Led initiatives to optimize data collection and reporting processes, resulting in improved data accuracy and timeliness. Collaborated with various departments to ensure MIS solutions met business needs and regulatory requirements

Managed end-to-end reconciliation processes, ensuring accuracy and compliance with regulatory requirements. Identified discrepancies and implemented corrective actions, leading to a significant reduction in financial errors. Collaborated with cross-functional teams to streamline reconciliation workflows, improving efficiency. Prepared and presented detailed reconciliation reports to senior management, enhancing decision-making processes. Utilized advanced Excel, VBA, and data analysis skills to automate reconciliation tasks, reducing manual effort and minimizing errors

Preparing Excel reports Daily, Weekly and Monthly Reports.To understand the business needs to support the team with various suggestions and help the team to work more efficientlySolving queries of the agents working on exceptions supporting entire teamPlayed a pivotal role in promoting credit card offers to customers, successfully acquiring and retaining a substantial customer base.Facilitated the sale of credit cards with exclusive benefits, including a 2 Lakh insurance cover, 21 Lakh personal loan, and a credit card limit of 7 Lacs.Collaborated effectively with the sales and marketing teams to design and implement successful promotional campaigns.Analyze reports and identify gaps, trends and opportunities for improvements. Provide summary notes with relevant explanation, key highlights and reason for variations.Responsible for variance analysis and sending it to the Onshore Team. Making Adjustments in customer’s account post business confirmation.