In my role as a Senior Analyst at Tech Mahindra, I utilize my adept problem-solving abilities and strong communication skills to craft solutions across multiple workstreams. With an undergraduate degree and over six years of professional experience my background includes serving as a banking agent at HSBC Data Processing Pvt. Ltd, managing customer inquiries and transactions, later as a senior technical support specialist at Tech Mahindra, offering technical support and resolving issues related to software and hardware. My enthusiasm lies in acquiring new technological skills and continuously improving my analytical and technical competencies.