• Designed and optimized Loki configurations, integrated Promtail for efficient log scraping, and developed Grafana dashboards for real-time log visualization, enhancing monitoring and incident response capabilities. • Implemented monitoring solutions with Prometheus and Grafana, achieving 99.9% uptime for critical systems. • Led the migration of CI/CD pipelines, tools, and configurations to a new EC2 instance, resulting in improved performance and scalability. • Configured Jenkins pipelines to seamlessly integrate NoCodeBDD for automated testing, simplifying the definition and execution of BDD scenarios. • Utilized Portainer to oversee and manage Docker containers across instances, simplifying monitoring, scaling, and administration tasks. • Integrated SonarQube into Jenkins pipelines for automated code analysis, enforcing quality standards. • Configured Jenkins jobs to trigger SonarQube scans as part of the CI/CD process, ensuring continuous monitoring of code quality. • Implemented SonarQube's Quality Gates within Jenkins pipelines to ensure adherence to predefined quality thresholds before deployment. • Automated the Docker image build and push process by integrating the Docker registry management tool with CI/CD pipelines, ensuring consistent and reliable image availability for deployments. • Implemented, configured, and managed Ansible Centralized Server, creating playbooks for middleware application servers, and utilized Ansible Tower for automated configuration management tasks. • Proficient in setting up and maintaining AWS infrastructure, including EC2 instances, AWS User Accounts, Security Groups, VPC, Route 53, Dynamo DB, RDB, SNS, SES, and storage services like S3.

- Managing product listings on the Amazon platform, ensuring accuracy and completeness of product information.- Uploading product images, writing product descriptions, and optimizing keywords for search visibility.- Collaborating with internal teams to resolve product-related issues and discrepancies.- Conducting quality checks to ensure compliance with Amazon's policies and standards.- Analyzing sales data and customer feedback to identify opportunities for improvement.- Staying updated on Amazon's policies, guidelines, and tools related to product listings and catalog management.

Label functions such as transcription, annotation, goal success rate and dialogue evaluation on speech & text data for – Alexa voice recognition. • As a SME, mentored team members on convention knowledge and development of best practices. • Worked across multiple processes and marketplaces like IN, UK and US. • Identified and documented of project risks, bottlenecks, associated impact and mitigation plans. • Developed an improvement solution (application) to decrease the search time enabling productivity. • Practiced Agile methodologies for project development and deployment. • Coordinated across multiple teams including offshore teams for statistical data analysis, design and information flow. • Participated in conference calls and email correspondence with offshore team to understand the project requirements. • Documented the business workflows and Standard operating procedures (SOP). • Experienced working with speech from various dialects and accents - Adept at working in a fast paced, highly collaborative, dynamic work environment. • Solving customer-oriented problems and providing solutions and creating end to end intuitive reports and dashboards. • SPOC for a process to interact with the offshore team to understand the convention and rework on it according to IN region to highlight the differences. • Managing stakeholder communication and facilitating a platform to update progress and highlight challenges. • Used Microsoft Excel to develop team metrics tracking dashboard for the team members to know where they stand and where to improve. • Mentored and Guided team members ensuring all being trained in product knowledge and capable of performing assigned duties and improved quality and efficiency by providing error-free product.