Suresh Bathrachalam Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates, Ae

Strategic Leadership in Technology: Lead the strategic vision, planning, and execution of ICT initiatives across GEMS Group, aligning technology investments with organizational objectives to drive digital innovation and transformation.Development and Implementation of Technology Strategy: Develop and implement comprehensive technology strategies encompassing information management, security, privacy, ERP systems, web services, and technology infrastructure, keeping GEMS at the forefront of industry innovation.Enhancement of IT Operations and Efficiency: Overhaul IT support and operations by implementing continuous improvement processes and establishing "IT as a Service" models, resulting in increased operational efficiency, productivity enhancements, and improved user satisfaction.Financial Stewardship and Cost Optimization: Manage IT budgets ranging from $40–$50 million, planned and executed technology initiatives, and identified areas for cost optimization through prudent spending and innovative consolidation efforts, contributing to overall profitability.Risk Management and Compliance: Direct the development and execution of enterprise-wide information security, disaster recovery, and business continuity plans, ensuring data integrity and availability while aligning IT risk management with enterprise needs and industry best practices.Leadership and Team Development: Lead, mentor, and develop a high-performing IT team, fostering a culture of collaboration, innovation, and excellence. Oversee recruitment, training, and retention efforts, establishing performance standards to build a transparent and engaged workforce.

Dubai, United Arab Emirates, Ae

• Defined and managed Phoenix 2.0 programme that that transformed an in-house developed School management software to an End-to-end K-12 management product with modules for SMS, LMS, HSE and 15 other critical modules and functionalities covering Enrollment to Alumni and everything in between• Established and implemented Digital Assurance processes & practices that significantly improved the software quality, across all our products / projects• Lead through the Cost center to Revenue center journey, with successful implementation of our first external customer on SaaS

Program / Delivery Manager with strong leadership and functional abilities, gained through 20+ years of extensive work experience in various domains, with successful track record of delivering multi million, multi-geographical programs for leading product organizations and their flagship clients. Astute stake holder Management and achieving business objectives are strong points, with proven Experience & Excellence in managing Complex engagements involving Various Systems & Technologies, Multiple business functions / BU’s, Multiple Vendors / partners, operating out of various geographical locationsRegional level business experience with P&L accountability of customers in APAC & EMEA regions that also includes relationship management, partners & Vendors management and new business mining from existing relationships.Strong leadership demonstrated as Head of Quality function for an end-to-end assurance company.Service quality specialist who lead an organizational level transformation by defining and implementing Service strategy.

B.E, Mechanical

B.E, Mechanical