Suresh Mallya Email & Phone Number

Working for 2-3 Top Banking Clients. Responsible for a team of 15-25 members over the past few years. PMI-Certified Business Analyst.*Senior Analyst in the area of International Trade Finance Back Office Operations.* Requirement capture and analysis from overseas counterparts and transitioning the same to developers to finally convert the requirement into project deliverables for IT.* Single Point Contact between Stakeholders & Technical Development Teams in Paris & Singapore.* Understanding of different trade finance practices followed in different sites i.e. India, Gulf, Singapore, Thailand, Canada & France.* Contribute to users’ guides’ documentation i.e. SOP, Functional Specs, and BRD.* Providing pre & post go-lives system support for all sites (India, Gulf, Singapore, Thailand, Canada & France).* Providing solutions resulting in improvement in Process Flow or Enhancement in System Features.* Develop overall vision of country wise system features & responsibilities.* Responsible to conduct training programs for new recruits in trade finance.

Within this role I have been exposed to a number or areas, centred on Client Services and Business Analysis. The skills I have used/acquired within this role are:Client Relationship Management, Managing expectations, consultancy on best working practices, contract negotiations and developing and maintaining SLA requirements. Test plans for software upgrades to new versions. System audits and scope documents. Static Data Management. Price feeds.I have orchestrated a number of system implementations covering the whole project life-cycle, which required - Project Management, identifying critical paths, feasibility studies / evaluation testing, gap analysis for systems conversions, Business re-engineering including implementing control procedures to reduce risk, Static data configuration, UAT / Stress testing procedures, user training and documentation.Main Achievements: Implementation of a large project incorporating various business areas and which lasted a year. I was highly responsible for the complete life-cycle of the project.

Mba

Be, Computers