Suresh Kumar R Email and Phone Number
Suresh Kumar R personal email
- Valid
7+ years in the technical support & service industry. 2+ years in software, consulting servicesSpecializes in managing & implementing strategic, operational and knowledge management processesHandled various technical projects while working with companies such as Aditi Technologies, Talisma Corporation, ITC Infotech, ClientLogic, iSeva Systems and e4e Tech Support in various roles and capacities. Handled large client accounts with various business models.My friends would be describe be as easy going, trustworthy, balanced and useful. I'm still the same :). Goal was to start a company of my own and manage it. Have started, sustainability remains to be seen.My Favorite Quote: The purpose of life is to enjoy and be helpful. Try this every moment you liveSpecialties: Strategic plans and implementations, branding and identity, business consulting, software solutions, software training, online/web/multimedia services
Project Intel (Pintel Technologies Llc)
View-
Vice President Information TechnologyProject Intel (Pintel Technologies Llc) Jan 2017 - PresentUnited Arab Emirates
-
Head - Solution DeliveryEtriga Consulting Apr 2007 - PresenteTriga Consulting is an Indian business consulting company specialized in providing consulting services to the IT and Non-IT sectors. I am the project consultant for some of the services mentioned below. eTriga is a 1 year old company started by 3 promising kids in the neighbourhood.Our Services: 1. Business Consulting (for SMEs): Provide business/technology consulting with implementation framework plan to SMEs2. Software Development: Build customized softwares, provide software services and support using latest technologies Dot.Net, Java3. Web Design & Development: Create online presence, brand building, multi-media using latest technologies such as Dot.Net, Java, Flash, Photoshop4. Corporate/Software training on latest technologies, languages and frameworks -
Manager - OperationsNthrive Global Solutions (Formerly E4E Healthcare Business Services) 2005 - 2007
-
Operations ManagerNthrive Global Solutions (Formerly E4E Healthcare Business Services) 2004 - 2006Bangalore Urban, Karnataka, India
-
Operations/Project ManagerE4E Oct 2004 - Sep 2006Lead and managed a team of 250+ (techs), 15 team/tech leads during my stint at e4e(formerly iSeva Systems) on both Technical & Customer Support for Symantec. Achievements in Operations: The team achieved 80%+ (4.0 out of 5) on CSAT. Service Level consistently maintained above 85%. Increased efficiency to 20%+ from 60% with consistent quality.Achievements handling new Projects: Launched, lead and managed succesfully, a new premium program for Symantec (VSS - revenue model).Launched, lead and managed successfully the content management program for Symantec (KB)
-
Team LeadClientlogic Nov 2002 - Aug 2004Lead & managed a team of 30+ members for Sony: Technical Support on Desktops/Laptops and PDA's. Achievements: Consistently achieved 98% Service Level, 95% CSATMoved to lead and manage 45+ members (2 Tech Leads inclusive) for British Telecom (ISP) Technical Support. Achievements: 95% Service Level, 80% CSAT. -
Tech Lead/Escalation LeadTalisma Sep 2000 - Sep 2002Incharge of the team managing 20 members to support RealNetworks Products. Moved as an Escalation Lead managing 5 senior members in the team to provide L2 Tech Support. I was a part of the leadership team for COPC certication that happened for Talisma for the first time. I was chosen as the best employee of Talisma (selection criteria based on performance and popularity) for the quarter for the first such event at Talisma. -
Software Tester/Technical SupportAditi Technologies Nov 1998 - Sep 2000I was involved in software testing of Talisma V.1.0 product (first of its kind ECRM tool at Aditi) at Aditi Technologies for a period of less than a month. Moved to Technical Support (Offshore business) offering Technical Support for RealNetworks(www.real.com) products such as RealPlayer, RealEncoder, RealProducer & RealServer. Promoted as Tech Lead with in the space of 1.5 years. -
Software TrainerGenesys Computers Aug 1997 - Jul 1998Trained people on various languages and technologies such as MS-Dos, C, C++, MS-Office, Lotus 1-2-3, Word Star, Unix, Linux.
Suresh Kumar R Skills
Suresh Kumar R Education Details
-
Physics, Mathematics, Electronics
Frequently Asked Questions about Suresh Kumar R
What company does Suresh Kumar R work for?
Suresh Kumar R works for Project Intel (Pintel Technologies Llc)
What is Suresh Kumar R's role at the current company?
Suresh Kumar R's current role is Vice President Information Technology at PROJECT INTEL (Pintel Technologies LLC).
What is Suresh Kumar R's email address?
Suresh Kumar R's email address is sk****@****ail.com
What schools did Suresh Kumar R attend?
Suresh Kumar R attended Christ University, Bangalore.
What are some of Suresh Kumar R's interests?
Suresh Kumar R has interest in Software Services, Business Consulting, Training, Exploring New Avenues, Organizational Development, Support Services, Computing.
What skills is Suresh Kumar R known for?
Suresh Kumar R has skills like Strategy, Crm, Service Delivery, Vendor Management, Management, Management Consulting, Yoga, Kriya Yoga, Meditation, Business Analysis.
Not the Suresh Kumar R you were looking for?
-
Suresh Kumar R
Bengaluru -
SURESH KUMAR R
Head Of Operations At Madras Digital Media | Influencer Marketing | Meme Marketing Expertise | Covering 40M Base .Chennai -
Suresh Kumar R
Mumbai -
Suresh Kumar R
Operations Specialist | Hr Shared Services Leader | Customer Service ExpertBengaluru
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial