Mandate included deliveries, sourcing strategic and tactical opportunities for offshoring, transitions and bottom / top line numbers. I was responsible for interacting with various Clients’ business units and farming out outsourcing opportunities with Syntel at a global level. Started this venture with 25 people and grew this to 250 people over a 2 year period. The entire Trade Life Cycle and associated processes were managed out of this entity.The BPO was ranked 28th by the Black Book of Outsourcing 2005 within the First year of Operations. Also this was the Company’s first successful migration

Was leading a strategic team whose responsibility was to handle disbursements, payments, recoveries, collections ,cheque returns and correspondent Bank funding.Was the account Manager for the entire Eastern region. Acted as a one point contact between the Bank and the client for all Cash Management related services