Suresh Subbiah

Suresh Subbiah Email and Phone Number

CEO at Mphasis Silverline @ Mphasis Silverline
Suresh Subbiah's Location
New York City Metropolitan Area, United States, United States
Suresh Subbiah's Contact Details
About Suresh Subbiah

Experienced global executive with a 24-year track record of driving market share, revenue, and profit for Fortune 500 companies. Expert in digital transformation, CX, CRM, Saas, Data strategy, change management, and building high-performance teams.Successfully managed large P&Ls up to $200M+ and led consulting and customer Success organizations serving clients across various industries, including Financial Services, Retail, High Tech, and CPG.Awards & RecognitionRecipient of the 2020 Global "Partner Innovation" award from Salesforce and the "EAS Impactful Leader Award" and "Leadership Award" from Cognizant Leadership Summit in 2018 and 2019, respectively. Also received Prudential's "Strategic Partnership" award in 2016.Publications and Speaking Engagements Speaker at Dreamforce '19 on "Driving Customer Acquisition," Dreamforce '18 on "CX and CRM Alignment," and "Transforming Customer Experience at National Life Group." Also spoke at TMRE Conference in 2013 on "Value Data" and in 2012 on "Branded Communities and Impact on Product Innovation." Published an article titled "Learning from Fans" in Quirks in August 2012.

Suresh Subbiah's Current Company Details
Mphasis Silverline

Mphasis Silverline

View
CEO at Mphasis Silverline
Suresh Subbiah Work Experience Details
  • Mphasis Silverline
    Chief Executive Officer
    Mphasis Silverline Jun 2024 - Present
    New York, Ny, Us
  • Capgemini
    Head Of Salesforce Practice & Gtm - Na
    Capgemini Jun 2023 - Jul 2024
    Paris, France, Fr
  • Salesforce
    Vice President - Analytics Tableau- Financial Services
    Salesforce Jun 2021 - Jun 2023
    San Francisco, California, Us
    Developed and executed a sales GTM strategy that drove significant revenue growth for the enterprise sales segment at Salesforce.Built and managed a high-performing sales team that consistently exceeded revenue targets.Championed/led new business expansion initiatives and closed several strategic multi-million dollar deals. Acted as a thought leader and subject matter expert on enterprise sales and the broader sales
  • Cognizant
    Partner- Global Head Of Crm Advisory Practice & Salesforce
    Cognizant Feb 2017 - Jun 2021
    Teaneck, New Jersey, Us
    Responsible for running the Global Salesforce Consulting and Insurance practice,Big Deal Program for all Strategic Accounts across verticals, and head of North America Marketing and Analyst Relationships.Successfully built the Insurance Practice that has grown by 150% in 24 Months. Successfully led the CRM transformation for several Fortune 500 companies that includes building strategy, roadmap, thought leadership, playbooks, accelerators, and industry best practices, change management and larger scale complex implementation.Developed and implemented a customer success strategy that increased customer retention, satisfaction, and loyalty.Built and managed a team of consultants and advisors that provided world-class service to customers, resulting in high Net Promoter Scores (NPS).
  • Prudential Financial
    Vice President - Head Of Crm Strategy,Salesforce, Analytics At Prudential Financial, Inc
    Prudential Financial Jun 2014 - Dec 2016
    Newark, New Jersey, Us
    •Responsibilities include leading the Analytics and CRM strategy for Prudential Annuities.Head of CRM and salesforce.com strategy. Work with C-level executives and key stakeholders across the businessSuccessfully led the business transformation strategy by implementing complex multi-million-dollar salesforce.com and CRM strategy providing 360 customer view to gain actionable insights and improve data-driven decisions.Work with business leaders across Prudential to facilitate the integration of various decision-support systems and provide actionable insights.•Establish data governance to ensure data integrity, hygiene, and compliance with company privacy and security policies.•Initiated, created, and lead Prudential's Annuities Advanced Analytics capability and organizational transformation from a product to a customer-centric enterprise and lead high-impact multi-million-dollar predictive modeling projects including customer behavioral studies.
  • Questback
    President, North America
    Questback Sep 2011 - Jun 2014
    Frogner, Oslo, No
    .Led the expansion of North America Operations for Questback and managed the complete P&L. . Expanded into new market with focus on enterprise feedback management, customer experience management, analytics, Social CRM, and market research solutions•Expanded offerings in industry verticals like CPG, Healthcare, High Tech and hospitality industry. Published several articles and industry event speaker on Social CRM and mobile solutions.
  • Survey Sampling International ( Previously Usamp,Inc)
    Chief Operating Officer
    Survey Sampling International ( Previously Usamp,Inc) Dec 2009 - Mar 2011
    Shelton, Ct, Us
    uSamp (www.uSamp.com), the fastest growing Market Research company, is a premier provider of technology and survey respondents used to obtain consumer and business insights. uSamp's leading-mobile technology, and SaaS platform transform the way companies gain intelligence to make better, faster decisions about their products and services.•Built global sales organization, restructured global sales strategy, penetrated new markets and exceeded sales quota. Led the business transformation effort by building salesforce.com strategy & vision, business requirement and mapping workflow processes, validation rules, data Migration, data governance and other functionalities of salesforce.com•Establish internal mindset and capability to instill a data-driven decision-making culture across company business units.•Built the Management Information System enabling actionable insights with performance metrics reporting a holistic view of the organization’s health.•Built one of the world’s largest global market research panels to facilitate global online research.
  • Survey Sampling International ( Previously Usamp,Inc)
    Chief Operating Officer
    Survey Sampling International ( Previously Usamp,Inc) May 2007 - Dec 2009
    Shelton, Ct, Us
    · Managed a team of Directors and 200+ project managers and successfully led Global Market Research and data analytics practice.· Led the business transformation effort by building salesforce.com strategy & vision, business requirement and mapping workflow processes, validation rules, data Migration, data governance and other functionalities of salesforce.com· Successfully implemented Salesforce.com solutions across North America, Europe and APAC and led the effort through discovery/design, deployment, training and support.
  • Gmi
    Managing Director- Global Operations
    Gmi Apr 2002 - May 2007
    Bellevue, Wa, Us
    Key member in building/implementing “Hummingbird”, GMI’s in-house CRM solution across North America, Europe and Asia.Led the Online Market Research and Analytics practice servicing Fortune 500 companies.Led a global account management team that delivered $65M, client satisfaction of 90%+ for 4 yearsSet up mid-west operations in Minneapolis that generated over 15 Million dollars in revenue within 18 months of operations.

Suresh Subbiah Skills

Market Research Management Business Development Crm Customer Insight Salesforce.com Marketing Strategy Analytics Business Strategy Data Analysis Saas Team Building Product Development Strategy Brand Loyalty

Suresh Subbiah Education Details

  • Clarkson University
    Clarkson University
    Management Systems
  • Yale School Of Management
    Yale School Of Management
    Executive Education
  • University Of Madras
    University Of Madras
    Sales And Marketing
  • University Of Madras
    University Of Madras
    Human Resources

Frequently Asked Questions about Suresh Subbiah

What company does Suresh Subbiah work for?

Suresh Subbiah works for Mphasis Silverline

What is Suresh Subbiah's role at the current company?

Suresh Subbiah's current role is CEO at Mphasis Silverline.

What is Suresh Subbiah's email address?

Suresh Subbiah's email address is su****@****ail.com

What is Suresh Subbiah's direct phone number?

Suresh Subbiah's direct phone number is +120350*****

What schools did Suresh Subbiah attend?

Suresh Subbiah attended Clarkson University, Yale School Of Management, University Of Madras, University Of Madras.

What skills is Suresh Subbiah known for?

Suresh Subbiah has skills like Market Research, Management, Business Development, Crm, Customer Insight, Salesforce.com, Marketing Strategy, Analytics, Business Strategy, Data Analysis, Saas, Team Building.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.