To build a long term promising and professionally satisfied career with a progressive organization that will draw my skills and knowledge and encourages professional growth through a wide range of challenging assignments, and would allow me to gain expertise and enhance my skills and to see the overall growth of the company/industry as well as mine.
Direction Hr Solution
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Bdm Vananj ConsultingDirection Hr Solution Sep 2014 - PresentChandigarh Area, IndiaNeed Vendors/Partners for PayTm Outbound Projects.Kindly contact us on navi.thakur5@gmail.com OR 08628869093
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Project CoordinatorVmit(Snapdeal Project) 2014 - Present
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Technical SupportIbm Global Services Jan 2011 - Nov 2014Technical support executive
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Customer Care ExectiveIntelenet Global Services Mar 2009 - Dec 2010Process Associate -
Team Leader In Gprs Helpline Jul 2008 – Jul 2010Ideal Telecom Jan 2008 - Feb 2010Chandigarh Area, IndiaDoing all act/deactivation of GPRS/MMS/Push mail services. Looking after the helpline and all queries of agents. Handling all concerns of GPRS agents, Ludhiana, Jalandhar, Patiala, Amritsar and Chandigarh. Handling all queries of Kochar Gprs Inbound and outbound process. Handling all concerns regarding network problem. Handling all APN problems and solving that. Handling all concerns regarding call transferring, act/deactivation link down/WAP push link down problem. Maintaining of DPR and daily MIS. Forwarding all concerns related to IT, Engineering, Network Operation Center, Finance, Marketing, Cellebrum and NCS. Handling all GPRS concerns of all Spice Regional Offices. Giving the training to new comers and maintaining the daily Roster. Handling all denials regarding GPRS packs and doing all call back regarding the concerns received from the Escalation dept./BCS/NCS and showrooms. Receiving all MIS reports of all GPRS FOS of Spice Showrooms. Good at coordination with all levels of Management and all departments of Idea
Sureshta Thakur Skills
Sureshta Thakur Education Details
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College Of Ascent Technology And SoftwareComputer Technology/Computer Systems Technology -
Army School
Frequently Asked Questions about Sureshta Thakur
What company does Sureshta Thakur work for?
Sureshta Thakur works for Direction Hr Solution
What is Sureshta Thakur's role at the current company?
Sureshta Thakur's current role is Consulting Business Analyst May 2014 – Present.
What schools did Sureshta Thakur attend?
Sureshta Thakur attended College Of Ascent Technology And Software, Army School.
What are some of Sureshta Thakur's interests?
Sureshta Thakur has interest in Brain Storming, Politics, Civil Rights And Social Action, Science And Technology, Music, Human Rights, Social Activities.
What skills is Sureshta Thakur known for?
Sureshta Thakur has skills like Excelent Customer Handling, Technical Support, Telecommunications, Service Delivery, Outsourcing, Crm, Project Management, Customer Service, Sla, Bpo, Customer Satisfaction.
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