Sureshta Verma Email & Phone Number

United Kingdom

Birmingham, United Kingdom

Ensured prompt Collection of outstanding Customer debt,Chased debt by Telephone , Text Magic and preapered appropriate debt collection letters.Process and review legal proceedings , where appropraite .Aim to reduce aged debt to meet agreed targets ,Highlight problems and issue when they occur for resolution ,Prepare Aged Debt reports , Able to take cash from online Sagepay .Use of IRIS Exchequer Accounting software CRM Systems .Demostrated experiences of dealing with the public Debt , showing confident and energetic with a strong work ethic , having exclellent communication skills and telpehone manner.Ablity to meet tight deadlines and hit targets .

Birmingham, United Kingdom

Customer Services/Credit Control professional with a wealth of experience demonstrated within the financial services sector.Key strengths include credit risk awareness,compliance, customer services, stakeholders engagement ,commercial acumen, dispute resolution, MI data, financial product & services, well developed administrive support services and client relationship management . Recognised for ability to consistently deliver the level of professional skills and experience needed to support people and organisations. Articulate and persuasive communicator, capable of delivering a positive and sustained contribution towards the ongoing growth and success of any potential employer.Currently seeking an opportunity to use considerable transferable skills set within a progessive organisation.Personable Credit Controller experienced in chasing high valued debt across a high volume of accounts.Monitored account allocations , raised and posted journals , handled queries from inception through to resolution . Updated and renewed Insurance report on a daily basis , Dealt with Generic Emails, Updated Work Practises.Set up new accounts , dealt with rejected Direct Debits, reinstated payment details , Contacted corporate accounts for over due payment, made contact with RM and BDM.Prepared cases to legal and actioned Risk Assessment .Contributed to the testing of Life and Credit Control processes through workflow scripts.Ensured the maintenance of accurate customer notepad records using in-house software and processed referrals to the teams as required.Raised Settlement figures, Termination letters, actioned emails.Skills set Summary-Credit Control Office AdminStrong Customer Service SkillsFace to Face meetingsCredit Control ProcessBank ReconcilliationAged Debt Reports and Processing cash payments through sagepayFull preparation of legal cases and handover to legal Customer Services