Responsible and handling Operations Management. Project management, Business analysis.Doing projects in Telecom Operations - FTTH/GPON, UG & OHF OFC Network - Installation project, O&M Project for multiple ISPs, Able to manage multi-disciplined staff and vendor management, the Service delivery of Point to point OFC network, E1, PRI, ILL, & High Bandwidth connections, Experience in OFC Network management & Troubleshooting.Installation and Configuration of different Routers, Switches & Other Telecom Devices

Technical support through different application softwares like CBCM, PMS,GIS ,WFM & FOS etc.

Configuration and migration of accounts in PMS.

Job Scheduling - Installation and maintenance of elife connections(GPON), ADSL, VOICE, IPTV&ISDN BRI services.

Training - New projects and technologies (IPTV platform migration, EPG, VOD, PVR).

Implementation of various projects through proper coordination and planning.

Maximizing the efficiency by proper allocation of job and utilization of skilled resources.

Preparation of different types of reports like complaint analysis report, provisioning report , KPI report, Staff and contractor performance report etc

Experience in dealing various type of customers like VIP customers, corporate customers etc
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Installation and Maintenance of ADSL connection, IPTV (HUMAX,EUROSTAR,HUAWEI), RGW and ISDN BRI

Installation and Maintenance of Voice service via IAD – Cisco and Mediatrics

Installation ,migration and troubleshooting of GPON

Configuration of different types of ADSL- Routers-Aztech, Siemens ,linksys etc

Technical support to Configuration of VPN and Wireless networking for customers.

Attended Emergency Call Outs whenever required, Hands on experience in CBCM, PMS etc.

Installation and Maintenance of DSLAMS and DDSLAMS (Ericsson- ECN,ESN,EDN & Sumitomo )Channel configuration in Metasolv Configuration and trouble shooting in PEM –serverConfiguration of ADSL –modem and Router(ZTE,AZTECH,DLINK etc)Technical support for the configuration of VPN and Wireless networking for customers.

Installation,preventive & daily maintenance of ADSL network (copper and fiber )Installation of mini DSLAM , fiber ,copper and Distribution boxes Rectification of ADSL complaints Attended Emergency Call Outs whenever required Installation and maintenance of different types of ADSL devices