Responsible for generating new Surface business in key strategic market segments, utilizing sales engagements and managing the pipeline.• Liaison between SHI Account Executives, Microsoft Surface Solutions Specialists, Partner Development Managers and Modern Workplace Sellers • Build awareness of Microsoft Surface and Windows Autopilot within SHI’s sales organization and to customers via presentations and webinars• Create SHI Surface marketing collateral and proactive proposals • Develop business plans to build and execute campaigns and initiatives• Assist SHI in closing Surface deals on customer calls and meetings • Evaluate IT Department’s requirements and budget to find the best Surface solution including devices, accessories, warranties and services• Actively track progress towards goals to maximize SHI’s achievements

Acted as the main contact at SHI regarding the Surface portfolio, availability, program questions, opportunities and issues for SHI sales.• Executed on initiatives and campaigns developed by SHI’s Mobility team• Assisted in developing relationships between SHI and Microsoft Sellers• Proactively evangelized Surface programs and products to SHI sales reps• Worked with distribution on availability and obtaining cost effective quotes• Partnered with Account Executives to deliver customer calls/presentations• Assisted SHI ZeroTouch Team with promoting modern deployment of Surfaces

Worked as the single point of contact for 80+ Account Executives and assisted sales in executing complex contract packages from start to finish.• Acquired and maintained 99% validity rate on all submitted multimillion-dollar contracts while meeting expedited deadlines• Conducted customer calls with sales to review and explain contracts• Provided trainings to sales on Microsoft contract processes and updates• Mentored and trained new members of the SHI Microsoft Contracts team

• Audited and processed all Microsoft licensing contracts • Became expert specialist on Microsoft licensing and gained a thorough knowledge of their licensing programs and policies • Processed Microsoft orders through AX and SHOES • Created PowerPoint presentations and provided trainings for sales and operations regarding Microsoft program launches • Mentored and trained new members of the Microsoft Contracts team • Provided pre-sales contract and program support to customer through the sales department

• Developed and conducted multiple cognitive infant memory research experiments • Gathered and analyzed research data and composed papers based on findings • Presented research results to experts in the field at various psychological conferences including the Eastern Psychological Association, International Society for Developmental Psychobiology, and the Fourth Annual Aresty Research Symposium • Managed financial documents and reimbursements • Scheduled appointments with parents of participants and discussed the research process • Trained undergraduates in lab protocol • Organized and reordered supplies from vendors

• Learned extensive lab research protocol and shadowed senior lab members’ experiments • Assisted in creating outreach materials for infant participant recruitment• Designed research experiment and collected research data