Surinder Khunkhun Email & Phone Number

Provided training to assist K12 and Public Sector companies to effectively use an ERP system in the areas of HR, PY, and Finance.• Managed HR, PY, Security, Reports, and Workflow projects from implementation to completion.• Analyzed current business processes and recommended solutions that improved procedures and productivity in all phases of the software development lifecycle.• Conducted requirement definition sessions, testing, management and launch of product modules that reduced operation costs.• Acted as subject matter expert for modules and developed use cases for QA testing.• Planed and delivered customized training to meet client’s needs: User group conferences, on-site in a classroom setting, one-on-one, or Distant Learning sessions (Webex).• Trained junior consultants and cross trained senior consultants.• Created and maintained technical manuals and documentation.• Worked in a team environment up to 15 people.

Involved in all phases of HR application software (New Hires, Employee Tracking, Payroll) using SQL and Informix database management software/application tools.• Participated in all phases of software development life-cycle. • Proposed and implemented an electronic contract/salary letter development tool that eliminate printing and sorting of over 12,000 pages by HR staff, reducing user errors and inter-office mailing errors.• Designed, developed and implemented Web based Microsoft Access tracking system to track support requests. The enhancements reduced manual labor and paper costs significantly, while increasing productivity. • Conducted detailed systems analysis to define application software requirements.• Created, maintained and updated technical manuals and documentation for internally developed software.

Education record

Business

Education record