• Build a platform in the SQL environment to convert PD model dataset from Microsoft Access to SQL. In addition, create a procedural documentation, identifying all significant components required to run the SQL database• Perform routine validation of internal calculator models and IT tools used by different business units, including full documentation of validation approach and any significant findings• Support Team with periodic reporting responsibilities, including quarter end reporting and assistingwith regulatory data requests• Support Director and senior PA members in the research, development, testing, documentation,procedures and related processes for credit risk measures

• Training and managing the Finance Training Manager and oversee 4 Software Trainers• Created an Automated Receipt System using VBA, which updates the respective data on Google Sheets, creates and sends a receipt to the user on every cash transaction• Created an automated certificate sending program using VBA, which takes a single pdf file of certificates and sends the corresponding single certificate to the user• Worked with the VP of Finance to create and implement a plan for Bloomberg terminals expansion for better service our members• Leading the execution of the PRISM Trading Competition• Coordinating and managing executive level projects• Ongoing monitoring and adjusting the Training Services department• Monitoring policies and procedures and ensuring consistent implementation throughout the organization• Developing additional projects that reflect the strategy of PRISMRESOURCES

• Managing a team of 4 Software Training Instructors; Microsoft Office, Accounting, Creative Marketing, and Coding • Manage logistics with staffing communication paths, scheduling, and compensation.• Maintain employee empowerment program to strengthen customer service quality.• Participating in and contributing to executive level projects. • Ensure consistency of classes and modules between sessions.• Responding to member inquiries for all training services in a professional manner by email, phone and in person.• Monitoring policies and procedures and ensuring consistent implementation throughout the Software Training Instructor team

• Proven technical skills in Adobe Creative Suite, emphasis on Photoshop CS6, Illustrator CS6 and InDesign CS6 • Train PRISMRESOURCES members on Adobe Suite and develop systematic approach to better understand training members• Assist the Software Training Services Manager and the executive team with developing further Microsoft and Adobe training courses to add more value to PRISMRESOURCES services

• Assist the Software Training Services Manager and the executive team with developing further Microsoft training courses to add to the offered services • Tutor students Microsoft Office products such as Excel, PowerPoint and Access to provide them with the resources required to complete the Certiport Microsoft Office Certification

Teaching assistant for Business Decision Models• Assist students with Arena Simulation software, Excel Solver, and Monte Carlo Simulation for data analysis

• Assist student with weekly lab tasks using my communication skills and experience with programming in Python.• Mark weekly assignments in a timely and efficient manner using my time management skills. • • Provide students with feedback for each assignment to allow them to learn and improve from their mistakes.

• Assist in the hiring of tutors for the academic support team • Oversee the tutors, ensuring the mock midterms are completed in a timely fashion and are aligned with the course curriculum • Organize meetings with faculty to discuss what material is being covered in course• Instructed over 250 students per Mock Midterm session• Winner of Most Improved Club by Lazaridis Students' Society in 2015• Winner of Subsidiary Club of the Year by Canadian Association of Business Schools in 2016

• Aid students in any economics related material and teach in the most efficient manner to the students and produce materials for economics exams that are aligned with the course curriculum• Organize and lead exam review sessions for students in which students learn the concepts of a particular course and are given an opportunity to cross question a member from our academic support team

• Proven expertise in handling customers’ requests and operate cash register and manage drawer. • Implemented a usage based strategy, where best employees worked during peak times, increased efficiency by 20%• Highly skilled in providing timely, efficient and considerate customer experience • Inventory Management including logging and restocking merchandise

• Performed upgrade on the network structure, increasing the speed of accessing network by 15%• Performed installations, repairs, and upgrades on staff computers increasing the speed of the systems• Monitored backup procedures and executed occasional recoveries to make sure that backup integrity is perfect• Recorded the data regarding the servers, and pivot table in Excel to analyze the best places for optimizations• Performed financial analysis regarding the costs and benefits of upgrading the companies network and telephone system using macros and Excel