Suri Surinder (Global C-Level Executive) Email & Phone Number

Tampa, Fl, Us

Lead woman-owned, minority-owned firm offering professional services based on a proprietary, uniquely effective inclusive leadership platform in diverse environments to 225+ clients in 25 different industry sectors for 14 years. Advisory services in leadership, diversity, and inclusion include inspirational speaking, leadership development, workshop training, executive coaching, management consulting, culture assessments, and digital platforms.

Nationwide, Us

Provide strategic advice and counsel to this non-profit entity focused on military veterans, active military personnel, and future military inductees. Responsible for ideation and curriculum creation for the Honor, Courage, Commitment program offered by the Alliance to high school students that prepares them for the 7 step process of qualifying for the military, while also providing them leadership training for their life and careers. Also created content for the Cultural Dexterity Programs for Veterans and Active Duty Personnel that help veterans transition more effectively into civilian careers and enable active military personnel to adjust to deployment country environments respectively. Working with founder to create a unique Veteran’s Recruiting Program for companies looking to hire former military personnel.

Author of The Hidden Science of CTR Factor Leadership, a series of books for leaders at all levels available on Amazon on how to earn the Currencies of Influence, build the Assets of Impact, and make the Investments of Intention needed to engender voluntary followership predictably and replicably from those around us.

Chicago, Il, Us

Global head of consulting and executive education arm of Diversity MBA, providing training, speaking and consulting services around workforce development, workplace diversity enhancement, and marketplace multicultural solutions for Fortune 500 companies. Services include Diversity & Inclusion Mastery Certification, Employee Resource Group Transformation, Leadership Quotient Development, Succession Planning, Mentoring and Sponsorship Programs, CTR Factor based Coaching, and Diversity Recruiting Next Practices

Chicago, Il, Us

Diversity, Equity and Inclusion Practice leader at 40 year old company in the the LEAD (Life Enhancement, Assistance, Development) space out of Chicago that provides support to clients in Employee Assistance Programs, FMLA, behavioral health, mental health and well-being, organizational development, work-life balance, psychological safety, employee engagement and hybrid working arrangements.

Provide speaking, educating, consulting and coaching services as needed to Connect Consulting clients as part of a strategic alliance. Connect Consulting offers P&L driven Diversity, Equity, and Inclusion services designed specifically for companies and organizations that need support in developing, implementing, executing, and measuring the financial impact of DEI strategy.

Chicago, Illinois, Us

Provide advice and counsel on leading edge Diversity & Inclusion assessment methodologies, digital platforms, learning programs, consulting engagements, coaching opportunities, and speaking events for RSM and its clients in the financial industry and other served sectors

Close collaborator with S/BES to provide learning solutions in Diversity, Equity and Inclusion to corporate clients, governmental organizations, non-profits and educational institutions. The S/BES workplace engagement model is designed to create an environment where all employees are prepared to deal with the volatility, uncertainty, and complexity of the current environment, while simultaneously thriving and participating in wealth creation. In such an environment, employees can have transparent, candid discussions without fear of retaliation. It is an environment that is inclusive, especially to under-represented groups, and is humanely engaged with employees, customers, stakeholders and their communities.

London, Gb

QuantumFLY is a pioneer in the engagement networks space. It seeks to leverage the untapped power of passive social networks by engaging their members in value-added collaboration through a transparent and economically rational online marketplace. We don't do pokes, pins and pics. We are not an online address book, and we don't remind you of birthdays and anniversaries. We are relentlessly focused on business value.

Manchester, Gb

Responsible for US business development and sales for a unique and distinctive mobile app that enables residential and commercial property managers and owners to enhance the client experience, engagement, and retention of their renters, homeowners, students, and commercial clients by offering multiple digital concierge services to those clients in one aggregated, easy-to-use app that integrates the APIs of several existing on-demand services like food and grocery delivery, ride-share, baby-sitting, laundry pickup and delivery. Commissions generated from the use of these services will enable new sustainable revenue streams for property managers and owners in the millions of dollars. Additional capabilities include instant communication to all tenants and owners, local business advertising and couponing, polling, referrals, and offering of vacant apartments and homes on AirBnB.

New York, Ny, Us

Expert in the areas of leadership, diversity & inclusion at GLG, a New York based consulting firm that provides its corporate and nonprofit clients with paid consultations with topical or industry experts in a variety of fields, as well as executive education, larger team training, and the placement of experts in long term advisory, operational and board roles.

Spring, Texas, Us

Content partner to an innovative firm in the supplier diversity space led by established subject matter experts in the space who have created multiple award winning programs at companies like Nielsen, Novation, VHA, Hospira, Abbott, and CBRE. Collaborating with RLC on a one of a kind provider diversity program that enables companies to support diverse B2C providers of good and services to their employees.

Farmington, Ct, Us

Diversity, Equity and Inclusion content partner with female-owned boutique search firm with decades of talent acquisition expertise, achieving success through the relationships built with clients. ESP Talent has a variety of capabilities to help with staffing needs, including executive search, direct placement, contract, contract to direct, and payroll services. The firm specializes in direct and contract placement of corporate professionals and executives in shared service functions, such as Accounting/Finance, Human Resources, Marketing, Sales, Talent and Technology, working together with clients to solve for critical talent gaps and build bench for future hires.

Frisco, Texas, Us

Content partner for Trivie in the space of leadership, diversity, and inclusion. Trivie is a state-of-the-art e-learning platform that gamifies learning, leading to better retention and engagement through micro-learning approaches based on neuroscientific research. Trivie also provides detailed analytics regarding participation, absorption, engagement, and strengths and opportunities of participants, which can be used for adaptive fine-tuning of interventions and reinforcements.

St Petersburg, Florida, Us

Content partner in the space of leadership, diversity, and inclusion with Bold Business, a media, learning, and technology company specializing in innovative and disruptive approaches to traditional methods and approaches. One example of this path-breaking approach in the learning space is Bold Business nuggets - beautifully produced series of 10-15 5 minute videos that inform and engage participants on various topics, and also provide behavioral change actions to experiment and discuss with others.

Neptune Township, Nj, Us

Member of senior leadership team and content partner at firm that creates practical strategies and tools for assessing and managing risk and compliance, improving resilience, building a culture of integrity and ethical leadership, enhancing brand reputation, and fostering sustainable change in organizations.

Dallas , Texas, Us

Alliance partner with diversity, equity and inclusion consulting, speaking and training company founded by New York Times best selling author and one of the most influential people on social media according to Forbes to create equity for an incredible tapestry of humans across the globe.

Dubai, Ae

Alliance partner in the D&I space with NeoSeven, which combines a wealth of experience across Diversity & Inclusion, Leadership Development, Cultural Transformations, Talent Management & HR Capabilities. NeoSeven’s passion is to help organizations solve complex challenges relating to people and growth. They are a network of highly experienced and passionate professionals who want to help you with your most wicked problems and be a part of your growth journey. NeoSeven has associations with global business consulting firms based in India, UK, USA, Netherlands, Dubai and South Africa, and are a group of 50 professionals spread across geographies with C-level experience and a track record of transformational changes in their organizations. The NeoSeven network allows clients to benefit from decades of corporate experience and a range of specialist skills and capabilities that can be tailored to their needs.

Montreal, Quebec, Ca

Provide consulting and on-boarding services to support a state-of-the-art digital platform for diversity and inclusion that brings together multiple capabilities in a unique way in one destination site that can be customized for companies. Capabilities include ERG management & enrollment, event management, project collaboration, advanced gamification, innovative ideation, legal risk mitigation, recruiting referral program, virtual mentoring, diversity buddy, and many others.

Chennai, In

Senior advisor to revolutionary global technology innovation incubator that is transforming the path from idea to unicorn by providing carefully selected, cutting-edge, entrepreneurial, mobile and online start-ups in several countries with practical and tactical support in terms of real-time customer feedback and market feasibility, elegant product development, robust corporate partnerships, judicious investor backing, and demonstrable traction in terms of users and revenue, in exchange for a modest equity stake.

Chicago, Il, Us

Responsible for working with the CEO and the senior leadership team to catalyze and synergize thought leadership and insight generation, content curation and creation, & enhancement and development of learning and transformation solutions for pioneer company in the Diversity and Inclusion space with a distinctive and consistent track record of excellence over 25 years, serving several hundred clients in the public and private sector.

Austin, Texas, Us

Key executive at ALPFA, the largest and oldest Latino professional organization with 75,000 members in 190+ chapters, with ownership of executive education programs, leadership research, and consulting, . Responsible for day-to-day running of the organization, including client relationships, thought leadership, program design, strategic alliances, and program delivery in the areas of leadership, diversity, and inclusion to private sector, public sector, and non-profit organizations globally and in the US. Report to the CEO and Member of the Executive Leadership Team.

London, Gb

Head of Global Business Transformation within Operations, responsible for planning the strategy to sustainably reduce £600M in back office and middle office Operations costs on a run-rate basis across UK & Europe Retail, BarclayCard, Africa, Investment Bank, Wealth, and Corporate through volume reduction, productivity improvement, and cost structure optimization. Report to COO through the Chief of Staff Office, and lead 130 employee Process Improvement team in India, Africa, UK, Singapore, Europe, and US.

Mclean, Va, Us

Head of $3B early stage Collections business conducted by 1500 agents in 12 in-sourced and out-sourced centers located in the US and worldwide, supporting a $50B US Card portfolio. Also responsible for Collections and Recoveries for $4B Consumer Lines and Loans Portfolio.

Monroe, La, Us

Chief Executive Officer of Strategic Business Unit reporting to South Central Region President. Team of 6 direct reports and multiple indirect reports, with overall responsibility for 1000 employees, and 350,000 customers. Responsible for $350M in consumer and business revenue, and $250M in direct margin, and matrix management of all call centers

Us

Senior advisor to key clients in private equity and web payment sectors. Functional expert in call centers/customer experience in financial, healthcare, retail sectors. Developed center location and consolidation strategy for leading financial services company. Recommended changes in workforce & performance management at call ctrs for leading healthcare provider. Improved CRM and direct marketing approaches at leading retail electronics provider.

Basking Ridge, Nj, Us

SENIOR VICE PRESIDENT & GENERAL MANAGER - SOUTHEAST REGIONTampa, FL, Sep 2007 - Jul 2008CEO of Strategic Business Unit reporting to COO of Verizon Telecom. Staff of 3 Exec Dirs, 11 Dirs, and 5000 employees providing sales and service to 1.5M customers.Responsible for $1.7B in retail revenue, $1.5B in direct margin, $200M in expense, $300M in capital, and all call centers.SENIOR VICE PRESIDENT - CENTRALIZED SALES & OPERATIONSBasking Ridge, NJ, Apr 2006 - Aug 2007Chief of Staff to COO of Verizon Telecom; directly managed 40+ centralized call centers. Staff of 4 VPs, 4 Exec Dirs, 50 Dirs, 5500+ employees, budget of $380M. Centralized line and staff support to 9 regional P&L-based SBUs delivering $32B in revenue.VICE PRESIDENT - BROADBAND CENTER OPERATIONSNew York, NY, Oct 2005 - Mar 2006Head of National Broadband Centers, reporting to SVP-Support Services. Staff of 2 Exec Dirs, 13 Dirs, 6000+ employees, budget of $300M. Managed 40 in-sourced and out-sourced, domestic and international call centers serving 5M broadband customersMARKET AREA PRESIDENT - MIDWEST REGIONFort Wayne, IN, Sep 2003 - Sep 2005CEO of this Strategic Business Unit, reporting to SVP– Operations.Staff of 6 Dirs, 2700 sales and service employees serving 3M residential, small & large business customers.Responsible for $2.6B in revenue, $117M in expense, $280M in capital spend, and all call centersEXECUTIVE DIRECTOR, CUSTOMER RESPONSE CENTERSPaterson, NJ, Jul 2000 - Aug 2003 General Manager of Call Center Operations, reporting to Senior Vice President-Customer Response. Staff of 3 Directors, 150 Managers 1200 hourly employees; budget of $60M. Managed 11 call centers with 18M calls from 30M residential, small/large business, wholesale customers in 19 states.

Basking Ridge, Nj, Us

DIRECTOR, CUSTOMER CARE CENTERSBaltimore, MD, Nov 1999 - Jun 2000General Manager of Call Center Operations, reporting to Vice President-Centralized Operations. Staff of 110 Managers and 1100 hourly employees; budget of $50M. Managed 13 call centers with 12M repair calls from 20M residential customers in 7 states.DIRECTOR, MARKETING & PLANNING, PAYPHONESSilver Spring, MD, Jun 1998 - Oct 1999 Managed 13 member team responsible for sales compensation, RFP response and proposal development for large business sales, strategic planning, merger integration, business process re-engineering, marketing communications, and contract administration. Reported to Vice President - Marketing & Regulatory Support. Helped coordinate merger integration activities with GTE to create a $1 billion industry leader DIRECTOR, FINANCE & BUSINESS DEVELOPMENT, INTERNATIONALNew York, NY, Jul 1997 - May 1998 Member of two person team responsible for the launch of an International Long Distance (ILD) entity in collaboration with senior executives on the Bell Atlantic top management team. Directed the creation/presentation to Group President – International Telecom and President/ CEO of Bell Atlantic of an executable business plan for the ILD entity’s evolution from reseller to a $2 billion hybrid resale/facilities-based operation within five yearsDIRECTOR, OPERATIONS PLANNING, LONG DISTANCENew York, NY, Oct 1996 - Jun 1997 Operations planner for new Long Distance unit expected to generate $5 billion in revenue in 5 years after post-relief launch in 13 Bell Atlantic states. Coordinated the development of detailed plans for customer care, billing and collection, provisioning and maintenance, systems deployment, program management and contract management for launch. Plans presented to and approved by the Executive Committee and President of Bell Atlantic Long Distance

Basking Ridge, Nj, Us

DIRECTOR, PERSONNEL & PROGRAM MANAGEMENT, GLOBAL SYSTEMSWhite Plains, NY, May 1995 - Sep 1996Chief of Staff and senior policy advisor to NYNEX Global Systems (NGS) President on maximizing performance in program management, human resources, strategic, marketing, alliance, and stakeholder issues involved in the build-out and sales of the $1.5B Fiberoptic Link Around the Globe project (FLAG) and in the establishment of a 100-person start-up company.DIRECTOR, PROCESS RE-ENGINEERING, GREATER METRO NY REGIONNew York, NY, Dec 1994 - Apr 1995Managed a team of 10 managers on Group Vice President’s staff to achieve consonance among service, force, budget and asset management strategies in the Greater Metro market area and enable attainment of service objectivesVARIOUS POSITIONSNew York, NY, Jun 1992 - Dec 1994Manager positions in Finance, Customer Service, Strategic Planning, Revenue Forecasting

Founding Principal of privately held firm offering systems and market research consulting to various companies in financial services, healthcare, retail, energy, and not-for-profit industries. Clients included Chemical Bank, Banco Santander, Pfizer, Port Authority of New York and New Jersey, New York City Department of Transportation, Con Edison, and the Statue of Liberty/Ellis Island Foundation.

New York, Ny, Us

Taught a senior level undergraduate Capstone course in Business Policy in the Management Department. Course involved cases in every aspect of management, including Marketing, Sales, Human Resources, Finance, Production & Operations Management, and Strategy. Rated among the best professors in the department by students in every semester.

New York, New York, Us

Performed analysis and developed strategies in support of Pfizer Labs and Roerig, the two sales divisions of Pfizer. Examples included optimal sales force sizing for launch of multi-billion dollar new product, impact of legislative and regulatory changes on strategy, and assessment of robustness of drug development pipeline over a 10 year timeframe

Organizational Leadership

Courses Towards Phd In Marketing And Ms In Statistics/Operations Research, Marketing

Mba, Marketing

Ms, Structural Engineering

Courses Towards Post Graduate Diploma In Management, Marketing

B. Tech, Civil Engineering

High School Diploma, Engineering

Middle School Diploma