Suriya Gurumurthy Email & Phone Number

California, United States

I'm leading the charge in Business Development and product development that automates tasks, streamlines processes, and boosts productivity for Salesforce professionals.

Sunnyvale, Ca, Us

Dynamic and results-oriented technology executive with 25 years of experience leading transformative enterprise application initiatives. Extensive success in implementing cutting-edge technology solutions to optimize operations and drive business growth. Adept at strategic planning, building high-performing teams, and fostering cross-functional collaboration. Currently partnering with clients as a trusted advisor, specializing in Digital Transformation, Enterprise Architecture, and Data Strategy to deliver impactful solutions that accelerate organizational growth.

St. Rose, La, Us

Leading Enterprise Apps and Technology Infrastructure at a renowned residential solar organization. My role includes delivering new CRM and enterprise applications to enhance client experiences. Reporting directly to the Chief Operations and Technology Officer and steering a dynamic team of 20+ full-time employees and 30+ remote/offshore consultants. Focused on crafting key strategies that drive growth, scalability, and innovation, perfectly aligning with our company's mission.► Actively promoting solar energy adoption in low to moderate-income communities, contributing to sustainable development.► Established Core Infrastructure processes and integrated essential corporate applications, including Okta, Google, ADP, and our company Intranet and travel portal during a phase of enterprise rebuilding.► Spearheaded the creation of a new CRM for Sales Operations in just one year, incorporating extensive automation to streamline processes.► Currently developing a Contact Center using AWS and CRM Service Cloud, aimed at significantly enhancing the efficiency and effectiveness of our Care Organization.

San Francisco, Ca, Us

As the CRM Strategist and Technology Leader, I pioneered CRM implementations that significantlyboosted sales growth and operational efficiencies, scaling our customer base from 65,000 to 300,000.Led pivotal technology initiatives on the Salesforce platform, accelerating residential solar growth andachieving a tenfold increase in sales targets across multiple channels, including Field, Inside, Retail, andPartners.► Managed the entire spectrum of selling, installing, and servicing solar solutions within our CRM. Thisincluded everything from home evaluations and equipment selection to contract negotiations andinstallation approvals.► Improved the CRM user experience for both employees and partners, streamlining the customerjourney from initial contact to installation and ongoing service.► Delivered tangible results through various projects, including a 40% uptick in sales appointments,reducing contract review time to just 4 hours, enhancing crew productivity by 25%, and improving first-callresolution by 20%.► Developed a high-performance team culture, focusing on talent development, training, and offeringleadership opportunities.► Boosted developer productivity and product quality by implementing Agile methodologies, ContinuousIntegration/Continuous Deployment toolsets and aligning product management requirements witharchitecture.

Teaneck, New Jersey, Us

Managed client engagement, defining project scopes, financials, resource planning, and scheduling.Assumed responsibility for leading requirements analysis, design, development, and testing phases,working closely with both on-site and offshore technical teams and business partners.► Conducted Sprint review meetings, demos, and walkthroughs with Subject Matter Experts, Users, andthe Operations group for our customized forecasting tool.► Regularly provided project estimations, ensuring alignment with our overarching goal of leveragingSalesforce as a platform to overhaul various toolsets across multiple divisions.

Houston, Texas, Us

Served in a number of progressive roles, directing a global team across the US, UK, and Singapore,fostering a cohesive and effective working environment. Delivered three major releases of Salesforce.comin FY12 & FY13 for a substantial user base of 35,000 HP Sales Reps, Sales Executives, andManagement, enhancing their Sales & Marketing capabilities. Established and streamlined theSalesforce.com platform and infrastructure, setting up administration teams and support processes for22,000 sales users.► Executed the integration of master real-time data through Informatica and subscription services viaTIBCO, complemented by mobile app usability enhancements for Android & iOS and Outlook integration.► Led the design and execution of a major Salesforce.com release, transitioning the largest Siebel CRMdeployment onto the Salesforce.com platform.► Delivered multi-year programs yielding a direct financial benefit of $90 million and an indirect benefit of$172 million.► Improved sales pipeline and forecasting accuracy by 20% through effective management and deliveryof reports using Oracle Analytics (OBIEE) dashboard reporting.► Guided the CRM program through significant business and IT initiatives, overseeing over tenmajor/minor releases in FY10.

San Francisco, Ca, Us

Austin, Texas, Us

Navi Mumbai, Maharashtra , In

Other, Certificate Of Excellence In Technology Strategy

Master Of Computer Applications (Mca), Computer And Information Sciences And Support Services

Education record