Freelance and Business Consultant in Retail & Insurance Domain.

Joined this engagement after the previous organization was taken over by the present organization, reporting to the Senior Manager/Associate Director and supervised one resource.Ensured Business as usual and seamless transition into the process of the new organization, for the on-boarded resources and conducted audits for Development, Support and Transition projects.Participated in facilitating, training, implementing and auditing the Organization Quality practice for all the accounts, ensuring compliance with CMMI and ISO standards.

Reported to Senior Manager/Program Manager and led a team of 35 resources in multiple development & support projects for diverse clients.Streamlined and implemented of Processes in the Organization, for execution of projects through Planning, Scheduling and Budgeting the same. Provided over sight on multiple projects for Development, Support (Migration/Correction) and Transition, involving Client Interaction at various levels and People ManagementImplemented CMMi Level 3 for multiple projects, bringing maturity in the project process, while consolidating and reporting to the senior management.Conducted Organization wide Internal audits and reported the audit results to the Senior management, for informed decision making in resolution of issues identified, thereof.Engaged client periodically, by sending the survey for, followed up with them and received the feedback survey within the stipulated time.Performed routine team administration tasks as well as people management activities like mentoring & motivation for improved productivity.