Maintaining user accounts on the Virtual Learning Environment (VLE), communicating with delegates, faculty and course providers, managing and uploading VLE content. Using SharePoint and tracker spreadsheets. Using MS Office and Microsoft Teams for online meetings.

• Daily liaison with Professors to organise meetings, conferences, travel and related tasks including diary management• Clerical support to academic staff on an ad-hoc basis including typing, handling phone calls and oral queries• Creation and formatting of examination papers to exact standards, maintaining confidentiality• Provision of support to the Industrial Placement Tutor and maintenance of a database• Using Microsoft Office on a daily basis.

• Informed and advised customers about products and services with a view to generating sales and gaining customer loyalty • Built solid relationships with colleagues and worked towards common goals and objectives• Exceeded sales targets and received bonuses• Provided excellent customer service by working in a team• Worked at different branches when required• Replenished the shop floor and stock-checked.

• Provided an excellent service to customers by working within a team of sales consultants • Focussed on helping the store achieve its sales and profits target• Communicated with customers on a daily basis to resolve issues• Replenished the shop floor, stock-checked and served customers.