Customer Relationship Officer
CurrentPayment follow-ups with Abu Dhabi, UAE, Oman clients on due invoices.Maintaining record of the issued Bank Guarantee, PBG & Security deposit & follow-ups with the clients upon its expiry. Co-ordination with Sales & Project team for accurate invoicing.Payment follow-up with clients via e-mail, telephone.Debtors & Creditors account reconciliation.Timely dispatch of invoices to the customer & taking confirmation of the same.Resolving long time outstanding receipt & short payment issue with the customer.Furnishing Debtors aging report & other MIS report.Follow-up for TDS & WCT Certificate & C form from the customers.Keeping record of the received Purchase Order & pending PO from client.Reviewing of departmental functioning/systems and internal audit reports; interacting with internal auditor to analyze audit report and acting on suggestions.Assisting in timely payment of statutory compliance Service Tax, TDS, etc.Preparation of SOA & reconciliation with the clients account.