Senior Customer Support Engineer
Currentrole is desktop Support. Take care of customer IT Polices and SLA. Call management Network Basic troubleshooting and DATA Center fire and fire system monitoring and DATA Center basic care. Mount RACK Server check point and Bled Server. Media tape library. And I am handling 350 desktop user 150 VDI user and 15 Server User. Complex application, intranet application and VC. Tenure: 9 JAN 2017 to Continue