Surjit Chana Email and Phone Number
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Surjit Chana is an accomplished board director and technology executive with extensive expertise in scaling operations, digital transformation, and governance. He brings a strategic understanding of how digital technology can drive operational efficiency, growth, and shareholder value. As a Harvard Fellow and former IBM executive, Mr. Chana combines rigorous governance expertise with a global perspective on technology-driven market dynamics.Mr. Chana currently serves on the board of Beneficial State Bank & Bancorp, where he chairs the Technology Committee and leads strategic planning efforts. His certifications from the National Association of Corporate Directors (NACD.DC) and Carnegie Mellon’s Cybersecurity Oversight program underscore his commitment to impactful and secure governance in complex, high-growth organizations.Strategic Leadership in Digital Transformation: As the former Chief Operating & Strategy Officer for IBM Digital, he spearheaded critical initiatives that optimized IBM’s digital platforms, contributing $150M in operational cost savings and positioning IBM for sustainable growth through strategic transformations in AI, cloud, and SaaS. His insights into digital marketing, eCommerce, and data analytics make him an asset to boards looking to enhance market competitiveness and deliver operational improvements through technology.Expertise in Growth, M&A, and Channel Development: With a history of driving successful growth strategies, Mr. Chana has extensive experience in M&A, including evaluating and integrating acquisitions to expand market reach and increase revenue. He previously led IBM’s $5B mid-market business from decline to growth and managed the strategy for IBM's $13B hardware division, effectively positioning it for a digital future. His strategic direction consistently ensures alignment with market trends and technological advancements.AI and Analytics: An early advocate for AI, he applied his expertise to advise boards on the ethical and strategic use of AI. His background includes a patent in AI, with experience in leveraging data analytics to drive insights and support sustainable business growth.Global Perspective and Governance Philosophy: Having worked across NA, Europe, and Asia, he brings a diverse, global view to the boardroom. His governance philosophy centers on ethical oversight, insights and strategic foresight. His ability to collaborate effectively with government and industry bodies, along with his commitment to governance principles, make him a valuable asset to boards focused on growth & innovation.
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President And Chief Executive OfficerTech4Good ConsultingUnited States
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President & Chief Executive OfficerTech4Good Consulting Dec 2023 - PresentTech4Good Consulting empowers organizations to harness emerging technologies, including artificial intelligence (AI), to drive social good. Tech4Good specializes in guiding institutions on aligning business and technology strategies with their core mission, optimizing technology infrastructure, enhancing client experiences, and implementing AI-driven solutions. Tech4Good also invests in emerging tech companies focused on delivering positive societal impacts.
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Harvard Business Review (Hbr) Advisory CouncilHarvard University Aug 2024 - PresentCambridge, Massachusetts, UsA member of the Harvard Business Review Advisory Council, an opt-in research community of business professionals. -
Harvard Fellow, Advanced Leadership InitiativeHarvard University Dec 2016 - PresentCambridge, Massachusetts, UsHarvard initiative focused on developing advanced leadership skills to tackle societal challenges.Fellowship project focused on defining solutions to address intergenerational poverty and gender inequality, working with private, public, and social sector organizations including Visa, MetLife, MasterCard, Credit Suisse, Women’s World Banking, Care for the Homeless, Gates Foundation, Beneficial State Bank and other financial services providers and Harvard faculty. Lecture on technology’s impact on leadership skills, mentor students and participate in deep dives on education, climate change, public health, and China’s influence on the global economy. He is a member of the Senior Common Room of Harvard’s Adams House and the Harvard School of Public Health initiative on Health and Homelessness. -
Board Director | Chair, It Committee | Member Asset-Liability Committee (Alco)Beneficial State Bank Jan 2022 - PresentOakland, Ca, UsBeneficial State Bank (Beneficial State) is a state-chartered, federally insured bank. Surjit is a Director, Chair of the Boards Technology Committee leading the bank's technology strategy and oversight of IT operations and is a member of the Asset-Liability Committee (ALCO). He is also the lead director for the Bank's marketing and strategy. -
Chair Of The Board Of DirectorsCare For The Homeless Oct 2021 - PresentNew York, Ny, UsCare for the Homeless provides healthcare, shelter, and advocacy for the homeless. Surjit is the Chair of the Board of Directors. Previously he has held Vice-Chair and Secteray roles. Surjit led the development of the strategic plan that doubled the impact of the organization (as Chair Strategic Planning Committee), led the selection of a new CEO/President (as part of the Executive Search Committee), strengthened the governance by revising the bylaws, and addressed skill gaps in the board via recruitment of new directors (as Chair Nominations & Governance Committee), led selection of new audit firm (as Chair of Audit and Compliance Committee) and leads the evaluation and compensation of the Executive Director (as part of the Executive Committee). -
Vice Chair Board Of DirectorsCare For The Homeless Sep 2019 - Nov 2021New York, Ny, UsCare for the Homeless provides healthcare, shelter, and advocacy for the homeless. Surjit led the development of the strategic plan that doubled the impact of the organization (as Chair Strategic Planning Committee), led the selection of a new Executive Director (as part of the Executive Search Committee), strengthened the governance by revising the bylaws, and addressed skill gaps in the board via recruitment of new directors (as Chair Nominations & Governance Committee), led selection of new audit firm (as Chair of Audit and Compliance Committee) and leads the evaluation and compensation of the Executive Director (as part of the Executive Committee). Previously Surjit was Secretary of the Board and Chaired the Development and Communications committee. -
Executive Vice PresidentWomen'S World Banking Jun 2017 - Jun 2019New York, UsWomen’s World Banking is a global nonprofit devoted to giving more low-income women access to the financial tools and resources they require to build security and prosperity. The program's effectiveness is measured by a framework that looks at the women’s material change (income, resources, basic needs, earning capacity), cognitive change (knowledge, skills, awareness), perceptual change (self-esteem, self-confidence, vision of the future), and relational change (decision-making, bargaining power, participation, self-reliance). Surjit’s responsibilities included: Marketing and communications, fundraising, business development, strategic advisory, strategic partnerships, policy & advocacy, and developing the next generation of women leaders in the financial services sector.Surjit has had a profound impact in helping the organization secure the largest grant in its 40-year history, established new approaches (application of "women-centered design"), established key academic partnerships (Oxford University Said Business School), and helped implement a scaling strategy to impact the lives of 24M women by 2022. This included projects in Indonesia, Nigeria, India, Tanzania, Bangladesh, and Mexico in partnership with multilateral & bilateral organizations such as SIDA (Sweden), DFAT (Australia), FSDA (UK), Swiss Capacity Building Facility, IFC, World Bank and Corporate donors with aim of improving lives of low-income women. -
Chief Operating Officer And Vp Strategy, Ibm DigitalIbm Jan 2015 - Oct 2017Armonk, New York, Ny, UsAs the COO and VP Strategy for IBM Digital Surjit led IBM's global strategy, business operations, and field execution for IBM Digital. Working with the Digital GM, Surjit defined the strategy for Digital around offering portfolio, digital platforms, and digital talent. A key part of the strategy role was to work with the units to define digitally ready offerings to significantly scale IBM's digital portfolio to align to client digital experience requirements. Surjt drove the business operations for IBM Digital driving the digital "rhythm of business " focused around the digital experience - discovery, engagement, conversion, and advocacy via a real real-time digital dashboard. Surjit also drove the engagement with the country field execution teams working with the digital sales teams driving each geographic unit to develop digital business plans to meet the digital targets. Surjit also applied design thinking and an agile approach to drive the definition of squads and the daily execution of the Digital team. -
Cmo And Vp Strategy, Ibm Systems And Technology GroupIbm Jan 2014 - Jan 2015Armonk, New York, Ny, UsAs the CMO and VP of Strategy Surjit had responsibility for Marketing, Communications, Solutions, and Strategy for IBM's System and Technology Business. In this role, Surjit helped define the strategy for IBM hardware that leveraged Cloud, Analytics, Mobile and Social (CAMS) to help drive the turnaround for IBM Hardware driving revenue and profit growth. Surjit transformed IBM hardware Marketing around the "Infrastructure Matters" campaign and helped drive the launch of IBM's new mainframe z13, revitalize the IBM Power franchise, scale OpenPower and shift IBM's storage focus to Software-Defined Storage and the Spectrum brand and exit the Intel server business. Surjit also led the solutions teams focused on driving business execution on Cloud and Analytics and drove the broader sales enablement of the sales force on IBM hardware. -
Chief Marketing Officer (Cmo)Ibm Europe Jan 2012 - Jan 2014As the CMO for IBM Europe, Surjit had responsibility for IBM's Marketing, Communications, and CSR strategy and execution for Europe to drive IBM's Brand value and the business pipeline needed to meet the revenue (~ $18B), signings, and PTI targets for Europe. Surjit also worked with the IBM Europe Chairman and IBM Europe GM to drive IBM's local engagement with country Government teams and the European Union and help transform the IBM Europe business overall.
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Vp, Marketing And Communications, Southwest EuropeIbm Europe Jul 2010 - Jan 2012While on International Assignment from NY to Madrid, Spain Surjit led the Marketing and Communications for IBM's (~$8B) business in Southwest Europe. This included all of IBM's Software, Hardware, and Services offerings. Working with IBM's GM for Southwest Europe Surjit led the pipeline building activities, the marketing campaigns, and the field enablement of the sellers and BP's. Surjit also worked with the GM on the overall IBM Europe strategy to create one IBM integrated team for Europe driving productivity benefits and savings while helping IBM position itself better for the recovery from the financial crisis.
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General Manager, Mid-Market BusinessIbm General Business Jan 2009 - Dec 2010As the GM for IBM's Mid-Market Business Surjit drove the marketing and sales execution for IBM's approx $5B Mid-Market business working with the country execution teams leveraging a business partner & marketing-led go-to-market model. Surjit also worked with the IBM Business Units to deliver offerings that meet the needs of Mid-Market clients leveraging the "Express Advantage" offering readiness criteria and established Mid-Market advisory board to provide a "client in" view to drive IBM transformation.
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Vp, Marketing, SmbIbm General Business 2006 - Dec 2008As the VP, Marketing for IBM's General Business (~$18B) that covers SMB accounts and Large Enterprise Accounts Surjit led global execution of (a) Marketing campaigns targeting this segment via the Mid-Market program framework (b) Overall business pipeline building activities and (c) Field execution & enablement. Surjit also worked with the IBM Business Units to ensure their offerings met the needs of these clients via the Express Advantage program.
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Vp, Marketing, Lotus SoftwareLotus Software 2004 - 2006Surjit Led the Marketing for Lotus Software - which included Workplace, Portal, Lotus, & Collaboration software. Working between Cambridge, MA, and New York Surjit led global Marketing for IBM's collaboration software (Lotus, WebSphere Portal, Sametime, Workplace, etc) with a focus on building the business pipeline needed to meet the revenue targets, driving the ecosystem (BP's, SI's, Influencers, etc), enabling the sellers and leveraging the broader IBM team to help Lotus Software.
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Vp, Marketing Strategy And Planning, Software GroupIbm Software 2004 - 2006As IBM increased its Middleware portfolio, Surjit led Marketing Strategy and Planning for IBM's Software Business helping the CMO transform IBM Software Marketing around its core branded Middleware - Lotus, Tivoli, WebSphere, Rational, etc. He helped the Software SVP define the Spring and Fall Plans for the IBM Software business and helped define the branding strategy for Middleware. Surjit also helped scale the Software focus for Linux and Open Systems to differentiate IBM.
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Vp, Maketing, Unix ServersIbm Systems And Technolgy Group 2002 - 2004Surjit led the marketing for IBM's UNIX servers (pSeries) commuting to the Austin, Texas location on a regular basis and helped launch Power 4 based systems to the marketplace and define offering roadmap for Power 5. This helped IBM dominate the UNIX opportunity.
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Vp, SupercomputingIbm Systems And Technology Group 2000 - 2002Surjit was promoted to VP to run IBM's SuperComputing / High-Performance Computing business. This was a ~ $1B business focused on Industrial and Public Sector accounts. He drove the sales & marketing teams and worked with the engineering teams to help develop solutions targeting the HPC opportunity.
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Dir. Channel MarketingIbm Sales & Distribution 1998 - 2000Armonk, New York, Ny, UsSurjit led the development of IBM's channel strategy by Industry. He was a member of a corporate task force that defined the new sales coverage model for IBM with three distinct segments: Integrated Accounts (IBM's top ~ 80 accounts) , Aligned accounts (large enterprise accounts with lower IBM share), and the Territory Model targeting SMB accounts with a marketing and business partner intensive model. -
Ea To Ibm General Manager For Erp SystemsIbm Sales & Distribution 1997 - 1998Armonk, New York, Ny, UsAs part of IBM's career development program, Surjit acted as the Executive Assistant to the GM for ERP Systems to help broaden his depth of client solutions. In addition to working directly with Clients, Surjit also helped the GM develop a deeper relationship with the ERP providers like SAP, Baan, Infor, etc. -
Manager, Software Channel MarketingIbm Sales & Distribution 1995 - 1997Armonk, New York, Ny, UsGiven the importance of the ecosystem (eg. developers, ISV's, System Integrators etc) for CICS & MQSeries Surjit moved to Dallas to launch these offerings in the channel. Given its success, Surjit was promoted to help drive the broader IBM Software Middleware portfolio from a channel marketing point of view. -
Software Engineer / Architect - California, UsaIbm Uk Plc 1992 - 1995On an international assignment from the UK Hursley Lab to Sunnyvale, CA Surjit helped manage the software design and development of new system management offerings for transaction processing systems. Surjit then moved to San Francisco to act as "Technical Evangelist" for the Hursley Lab working with HP, Novell, Sun Microsystems, and Microsoft to help with porting of CICS and MQSeries to non-IBM platforms and supporting the developer & partner ecosystem around CICS and MQSeries.
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Software Engineer / ArchitectIbm Uk Plc 1987 - 1992Surjit started his career as a software developer working on CICS and MQSeries Development. He programmed in Assembler, REXX, JCL, Pascal, C++, and Cobol. He then moved to design/architecture and technical planning defining new software offerings and solutions around transaction processing systems. He defined the need for a new product - CICS Problem Determination (CICS PD), helped design, develop and bring that to market and then worked on the broader Systems Management solutions for CICS with the CICSPLex SM offering. Surjit's first patent was around "Expert Systems" (AI/Cognitive Computing) to define a learning system for analysis of software dumps generated by CICS for problem determination.
Surjit Chana Skills
Surjit Chana Education Details
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Harvard Business SchoolStrategic Leadership Forum -
University Of SurreyPhysics -
Worthing Sixth Form CollegeChemistry
Frequently Asked Questions about Surjit Chana
What company does Surjit Chana work for?
Surjit Chana works for Tech4good Consulting
What is Surjit Chana's role at the current company?
Surjit Chana's current role is President and Chief Executive Officer.
What is Surjit Chana's email address?
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What is Surjit Chana's direct phone number?
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What schools did Surjit Chana attend?
Surjit Chana attended Harvard Business School, University Of Surrey, Worthing Sixth Form College.
What skills is Surjit Chana known for?
Surjit Chana has skills like Multi Channel Marketing, Strategy, Go To Market Strategy, Sales Enablement, Marketing Strategy, Cloud Computing, Demand Generation, Strategic Partnerships, Enterprise Software, Management, Business Alliances, Marketing.
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