• Organization of department work and management of online business development; • Development of a digital strategy; • Development and maintenance of iOS application; • Development and maintenance of Android application; • Development of a web site using PHP Yii; • Development of CRM with integration into existing internal delivery accounting platforms and front-end systems; • Development of SMM strategy; • Development and promotion of groups on social networks (insta, fb, vk); • Development of loyalty system algorithms and subsequent technical implementation; • Management of partner development work (digital partnership); • Assessment of the effectiveness of the digital team's work and organized digital projects; • Identification and allocation of resources and management of digital project resources, both internal and external (organization of tenders, test projects, selection of digital project suppliers and contractors); • Formation of a budget and control of expenditure on digital projects; • Interaction with other departments to implement the digital strategy.

• Management of the department; • Development of new online products; • Development and implementation of a Digital Sales strategy for insurance products; • Development of commercial proposals for Digital partners; • Development of the service for sales through the digital channels of the Bank's group; • Development of sales through digital partner websites; • Management of processes to improve the quality of digital services; • Increasing sales through digital channels; • Implementation of a CRM system for sales management, call center and telemarketing operations; • Working to improve key business indicators; • Optimization and development of online services, increasing conversion, development of landing pages, optimization of the sales process in digital channels; • Setting tasks, monitoring their implementation by related departments and contractors (IT, marketing, call center, advertising agencies, product departments); • Project management; • Regular monitoring and analysis of the market, competitors, trends in digital sales; • Team management, reporting, planning, budgeting; • Management of integration into self-service devices; • Integration with the Bank's IT systems; • Integration with the loyalty system; • Integration with the internal loyalty system; • Setting tasks, monitoring their implementation by related departments (IT, marketing, call center, advertising agencies).