Surojit Bal Email & Phone Number

Skipton, North Yorkshire, United Kingdom

For exceeding 8 years, QX Limited has been providing outsourced recruitment solutions into the UK recruitment arena. We are deemed to be the market leader.In partnership with our clients we provide a comprehensive range of Recruitment Process Outsourcing (RPO) services ranging from candidate resource (passive and reactive), Finance and Accounting outsourcing and Payroll Services. Since our inception we have retained 100% of our contracted business and have also been voted ‘best employer’ for two consecutive years (and are incredibly proud of the fact!)We deliver consistently to deadlines. Our recruitment technique is world class. Our teams are trained, dedicated, flexible and award winning. We would love to hear from you!

Ahmedabad Area, India

Hitachi Home & Life Solutions (India) Ltd (HHLI), a subsidiary of Hitachi Appliance Inc, Japan, is a listed company at BSE & NSE exchanges. Since its inception HHLI has focused on developing and supplying high-quality products and technology that contribute to the overall prosperity of the society. HHLI manufactures various kinds of products, including Room Air-conditioners, Commercial Air-conditioners, Chillers and into trading of VRF Systems, Rooftops and Refrigerators.Job Responsibilities: - • Handling Hitachi’s customer calls and queries• Giving on- Phone support to the customers • Registering customers complaint• Escalating unsolved complaints to Hitachi Service Branch• Preparing daily, weekly and monthly report• Guided and supervised newly joined Associates in Hitachi process

Ahmedabad Area, India

Etech is a leading provider of intelligent sales and service solutions utilizing inbound and outbound voice and web chat. For over a decade, we have been helping companies cost effectively acquire new customers and maximize profits by servicing and growing existing customers. We are a Tier One preferred provider for Fortune 500 companies and employ roughly 2400 team members in the US, India, and Jamaica.Etech is the pioneer in web chat services and has proven results in lead generation, sales and service. We provide a sophisticated chat solution that monitors web site visitors, identifies and engages prospects, and converts prospects into customers.Through Etech’s QA process, we record 100% of all voice and chat interactions to ensure an ever-improving customer experience.Job Responsibilities:-• Verifying chats for the Verizon Click 2 chat campaign (US largest Telecom company)• Verifying chats for Baroda, Gandhinagar (India) and Pasadena, Texas, Florida (USA)• Give proper feedback to the agents on weekly basis as per the QA guidelines.• Weekly meetings with the senior operational manager’s on parameter’s or disputes if any in ACT.• Monthly meetings with the senior QA manager’s so to maintain 100% quality.

Degree In Advertisment Management, Advertising

Education record