Suresh Purohit Email and Phone Number
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Project Lead/Manager : Responsible for Transformation/Migration of Windows Environment.Key Responsibilities include Transformation of Windows environment & migration of the Tools & Applications from the current Incumbent Data Center to the TCS Data Center.Additional Responsibilities:- Due deligence of the AS-IS Environment.- Designing the Project Plan including stratergic planning of the different stages of the project.- Requirement Gathering, Procurement, Solution Designing, Planning Timelines of project delivery, - -- Plan & Schedule the implementation activities as per the project plan.- Low level Elaboration of Project plan to daily, weekly & monthly activities for optimum & efficient utilisation of the resources.- UAT of the complete environment as per the requirements & ensuring 100 % project delivery as per the agreed delivery dates.- Co-ordination between Technical Delivery teams,Testing team & the customer.Key Interest Areas - Transition, Transformation & Migration projects with keen interest in new technology as well as close interaction with the Hardware manufacturers,Application Support, Server Administrator - Particularly interested in client/server Server setup and maintenance.Specialties: ITIL V-3 Based Services Transition,Windows Client (XP, VISTA, WINDOWS 7),Windows Server 2003 & 2008, 2008R2, SIP Porgrammmes, Process & Procedure Design.
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Engagement ManagerTata Consultancy Services Oct 2022 - PresentMumbai, Maharashtra, IndiaBuild and strengthen relationship with the customer.Responsible for the risk, revenue, profitability, growth and customer satisfaction in the respective portfolio/engagement.Responsible for scoping a deal with a customer and define a business strategic plan.Assist the Sales team during opportunity assessment and proposal phases, timelines and deliverables.Collaborate with the offshore Project Manager and ensure smooth delivery of the project.Drive process flow analysis and process redesign.Monitor and participate in user acceptance efforts as needed.Lead internal project team meetings and meetings with the customer.Assess, manage engagement risk and delivery quality.Track the performance of the engagement, the quality of project deliverables and reports on the effectiveness of the engagement against the baseline plan.Manage resource augmentation process and ensure fulfilment of key positions.Act as the single point of contact for any escalations/primary problems cited by the Customer.Ensure compliance to defined contract.
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Project SpecialistTata Consultancy Services Sep 2013 - Sep 2024Mumbai, Maharashtra, IndiaResponsible to Manage, Fulfill & Accountable for Managing all End to End IT Requirements for the Senior Management & Their Executive offices. Assure the quality, functionality, connectivity, and compatibility of the software, hardware & Network infrastructure.
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Project LeadTata Consultancy Services Mar 2013 - Aug 2013London, United KingdomProject Lead/Manager : Responsible for Transformation/Migration of Windows Environment.Key Responsibilites : Transformation of Windows environment & migration of the Tools & Applications from the current Incumbent Data Center to the TCS Data CenterDue deligence of the AS-IS Environment.Designing the Project Plan including stratergic planning of the different stages of the project.Requirement Gathering, Procurement, Solution Designing, Planning Timelines of project delivery ,Plan & Schedule the implementation activities as per the project plan.Low level Elaboration of Project plan to daily, weekly & monthly activities for optimum & efficient utilisation of the resources.UAT of the complete environment as per the requirements & ensuring 100 % project delivery as per the agreed delivery dates.Co-ordination between Technical Delivery teams,Testing team & the customer.
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Service Desk Manager - TransitionTata Consultancy Services May 2012 - Feb 2013London, United KingdomService Desk Manager : Responsible for the Transition of an ITIL Based Service Desk - in an End to End Service delivery Model.Service delivery of multiple towers: HelpdeskSAT - System Access TeamMIM - Major incident ManagementKey Responsibilites : Tranition of Service elements from the incumbent vendor to TCSDesigning the Transition schedule & Support to the Offshore teamLow level Elaboration of transition plan to daily, weekly & monthly activities for optimum & efficient utilisation of the resourcesDesigning & Implementation of Service Improvement Programmes based on the due deligence of the AS-IS EnvironmentImprovize & stabilize Co-ordination in an Offshore-Oniste Delivery ModelFollow up with both the Incumbent Vendir and the Client to ensure timely delivery of service elementsManaging a span of 50+ Resources in an environment Offshore-Oniste Delivery ModelMaintenance of Contract defined SLA`s & Designing procedures, policies & methods to ensure successful achievement on the agreed SLA.
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It AnalystTcs Sep 2008 - May 2012Mumbai,IndiaReal-time SLA Management to ensure that all service levels as per contract with client are met.Reporting, Break & Time Management of team members to ensure that IT trouble tickets are resolved in a timely manner.Handling client escalations.Creating standard Windows Server 2003 builds.Updating Windows servers with latest service packs and hot fixes.Anti-virus Management.Data backup & restoration.Creation & management of Active Directory forests, domains, users, groups, attribute assignments & GPO implementation.Implementation and administration of DNS & DHCP scopes.File server & print server Implementation.Disk Quota Management.Managing User Log in scripts, event log troubleshootingConfiguring and analyzing system security policies.Create and implement recommendations to improve scalability and performance.Ensuring 99.99% infrastructure uptime.
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Tehnical FacilitatorWipro Bpo Jun 2006 - Sep 2008Lead a team of Technical Consultants as a Technical Facilitator for Dell technical support. They troubleshoot research, diagnose, and resolve technical issues surrounding Windows XP PRO/HOME/MEDIA CENTER, MS Office, E-mail clients (Outlook/Outlook Express), Internet connectivity issues, internal hardware components & external peripherals for Dell Desktop & Gaming Systems.Handle shifts of IT service desk.Train team members on new IT products & services.Coach team members on existing technical proceduresMonitor performance & provide feedback to team members to ensure top-notch quality & consistency in service delivery as promised to clients.Attending L3 conference Calls with Dell L3 Team in US.Data Analysis, Report preparation, SLA Management, Priority v/s Ageing case reports. Auditing Calls & scrubbing cases, providing feedback with respect to resolution communication. -
Technical FacilitatorWipro Jun 2006 - Sep 2008Hardware troubleshooting starting from assembling & disassembling of desktops up to usage support & troubleshooting of all internal components like motherboard , memory , video cards , hard drives , optical drives , expansion cardsUsage Support & troubleshooting external peripherals like printers, external storage devices like HDDs, flash drives, web cams, and digital cameras.CD & DVD Burning issues.Setup of SOHO Network, mapping of network drives, sharing of resourcesOS reinstallation & troubleshooting for Windows XP PRO/HOME/MEDIA CENTER.Win XP Media Center installation, configuration & troubleshooting.Windows Vista & Windows7 - Trained.Computer Proficiency in MS Office 2003 including Excel ( Advanced ), Word & PowerPointConfiguration & Troubleshooting Outlook & Outlook ExpressInternet setup & troubleshooting connectivity issuesInstallation, configuration & troubleshooting issues related to firewalls & anti-virus programs.Installation, configuration & troubleshooting issues related to PC games.Troubleshot & researched extensively on Win XP BSODs.Hands-on experience on configuration of Raid 0 & Raid 1.VPN configuration & troubleshooting.Troubleshooting Dell 2950 server issues via Dell-proprietary remote access tools (DRAC). Monitoring event logs to find root cause of server downtime & provide appropriate resolution.
Suresh Purohit Skills
Suresh Purohit Education Details
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Commerece,Accounts,Taxation. -
St Sebastian Goan High SchoolSecondary Edcation
Frequently Asked Questions about Suresh Purohit
What company does Suresh Purohit work for?
Suresh Purohit works for Tata Consultancy Services
What is Suresh Purohit's role at the current company?
Suresh Purohit's current role is Engagement Manager @Tata Consultancy Services | PSM1 | PSPO1 | ITIL V4 | Contextual Master | Apple Product Specialist | Corporate IT & Event Infrastructure Management |.
What is Suresh Purohit's email address?
Suresh Purohit's email address is su****@****ail.com
What schools did Suresh Purohit attend?
Suresh Purohit attended Jai Hind College, St Sebastian Goan High School.
What skills is Suresh Purohit known for?
Suresh Purohit has skills like Mcp, Mcsa, Mcts, Windows Vista, Service Delivery, Itil, Transition Management, It Service Management, Sla, Vendor Management, Windows Server, Team Management.
Who are Suresh Purohit's colleagues?
Suresh Purohit's colleagues are Sparha Thakur, Akshaya R, Radha Kulkarni, Rama Krishna Sampathi, Kiranmai Andey, Shashank Kulkarni, Shraddha Pople.
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