Suruchi Jain Email and Phone Number
I’m a Graphic Designer turned Startup enthusiast. I entered the startup world by a sheer stroke of luck and have loved and enjoyed (painstakingly) every bit of it. Having experienced the life at an early stage startup in the absolute beginning of my career has taught me a lot, some of the most important learnings being the following:☛ Ownership☛ Problem solving☛ Never give up attitude☛ Perseverance☛ Finding your way through uncertainty☛ Continuous iterations v/s perfectionism☛ Customer experience is key☛ Doing more with less resources☛ Pattern recognition is important for scale & efficiency☛ Numbers don’t lie. As a person, I’m constantly looking for growth in life. I keep challenging myself into coming out of my comfort zone and facing my fears. I actively seek feedback and incorporate it seamlessly to become a better version of myself everyday. I’m good with people, a die-hard optimist and a productivity freak. You will enjoy working with me.I also have a keen interest in Human Psychology. I run a personal blog about Happiness and Growth. Feel free to check it out at https://www.suruchijain.comI’m open to conversations. Hit me up if you’re interested to talk about my career, my life at an early-stage bootstrapped startup or anything else that you find interesting in my profile. I love talking to people and learning from their experiences. You can also schedule time on my MeetPro link: https://meetpro.club/suruchijain.
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Entrepreneur In Residence - Founder’S OfficeFs Life (Fablestreet | Pink Fort)Delhi, India -
FounderAjeh Jewellery Sep 2023 - PresentGoing after the entreprenurial dream because don’t want to regret later ki try bhi nahi kiya! -
Entrepreneur In ResidenceCashify Feb 2022 - Aug 2023Gurugram, Haryana, India☛ Scaled Cashify’s Online Refurbished Store revenue from 8 Cr/mo to 20Cr/mo + launched 2 new categories - Refurbished Laptops & Smartwatches☛ Led the design of Cashify’s Culture Principles (COHIT) in alignment with the core team, + implemented a process for its adaptation including Quarterly Core-Team Checkins, annual Culture Awards, Interview Guides for Hiring for Culture, Employee Feedback Mechanism etc.☛ Led several new initiatives & experiments for the marketing team. -
Strategy & Growth - Customer ExperienceZomato May 2021 - Jan 2022Gurugram, Haryana, India☛ Led multiple growth projects for the Online Ordering business in Customer Experience team, to increase customer satisfaction rating & reduce support cost☛ Defined new frameworks to detect fraud users, decreasing New User Support cost by 20% & increasing agent efficiency.☛ Reduced Email support TAT by 40% by optimising agent bandwidth☛ Redefined training programme for 4500 agents, & training ops process with 9 outsourced vendors, thereby improving customer satisfaction rating by 13%☛ Experimented & scaled new policies and in-house agent model for better customer retention -
Founding Team MemberCurioboat Dec 2019 - Jul 2020Delhi, India -
Founding Team MemberSpaceboat Apr 2017 - Jul 2020Delhi, India☛ Built a space sharing business from scratch for educators, helping them grow quickly, and monetising their idle space hours.☛ The yearly revenue grew 29x during my time, and I contributed to 51% of the same. ☛ Onboarded 50 Space partners, and generated ₹30L worth of monetisation for them.☛ Managed optimal utilisation of 4k+ seats across 1L+ sq. ft. of space.☛ Onboarded 30 new educators (space users), helping 5k+ students find learning centres closer to their homes.☛ Ensured highest retention of space users among employees by providing a delightful & hassle-free experience for them.☛ Activated digital as well as offline marketing, targeted hyper-locally in the catchments around our space partners, thereby successfully launching initial batches for our space users in new locations.☛ Activated SEO for inbound lead generation☛ Led the creation of SpaceBoat’s new B2C business - Curio - building neighbourhood learning centres for children. -
Public Relations FellowMake A Difference Jun 2016 - May 2017☛ Looking after operations for PR for Make A Difference in Delhi Chapter.☛ Recruited and managed a team of 15 specialists in Photography, Videography, Design and Content ☛ Managed communications with event and media partners☛ Maintained MAD Brand presence in online and print media☛ Designed and executed digital and offline campaigns for raising funds and awareness☛ Worked on-ground as a part of 25-member Delhi City team to ensure smooth execution of the programs☛ Worked as a part of 30-member Public Relations Team across 23 cities to design campaigns, then further executing them at city level☛ Keeping the volunteers motivated and engaged through digital campaigns -
Junior Design FellowDesign Innovation Centre, University Of Delhi Aug 2016 - Mar 2017New Delhi Area, India☛ Led the design of two gaming applications for kids - working closely with the tech and product head.☛ Understanding the open projects to find out the opportunity for improving user experience and visual outcomes for the end user☛ Assisted other Fellows with graphic design requirements on their projects☛ Organised a Design Thinking workshop for school students - Hygieia
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Design InternDesign Innovation Centre, University Of Delhi Apr 2016 - Jul 2016New Delhi☛ Assisted Junior and Senior Design Fellows with graphic design requirements on their projects☛ Designed mobile apps, website, tablet apps, IDs etc. based on the design brief
Suruchi Jain Skills
Suruchi Jain Education Details
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Life Sciences -
Maya Academy Of Advanced CinematicsGraphic Design, Web Design And 2D Animation
Frequently Asked Questions about Suruchi Jain
What company does Suruchi Jain work for?
Suruchi Jain works for Fs Life (Fablestreet | Pink Fort)
What is Suruchi Jain's role at the current company?
Suruchi Jain's current role is Entrepreneur in Residence - Founder’s Office.
What schools did Suruchi Jain attend?
Suruchi Jain attended Kirori Mal College, University Of Delhi, Maya Academy Of Advanced Cinematics.
What are some of Suruchi Jain's interests?
Suruchi Jain has interest in Children, Education, Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.
What skills is Suruchi Jain known for?
Suruchi Jain has skills like Graphic Design, Social Media, Photoshop, Logo Design, Illustrator, Indesign, Photography, Adobe Photoshop, Business Development, Management, Team Management, Teamwork.
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Suruchi Jain
Raipur -
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