Customers Service Manager And Board Member At Chargoon
Current
Mar 2023 - Present
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Surur Rezaei Email & Phone Number
Customer Service Manager and Board Member at Chargoon - چارگون
at
Chargoon - چارگون
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✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Manager and Board Member at Chargoon - چارگون
Location
Tehran, Tehran Province, Iran, Islamic Republic Of
Company size
Who is Surur Rezaei? Overview
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Quick answer
Surur Rezaei is listed as Customer Service Manager and Board Member at Chargoon - چارگون at Chargoon - چارگون, a company with 259 employees, based in Tehran, Tehran Province, Iran, Islamic Republic Of. AeroLeads shows a matched LinkedIn profile for Surur Rezaei.
Surur Rezaei previously worked as customers service manager and Board Member at Chargoon at Chargoon - چارگون and Customer Service Manager at Chargoon - چارگون. Surur Rezaei holds Bachelor'S Degree, Computer Software Engineering from Arak Islamic Azad University.
Company email context
Email format at Chargoon - چارگون
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Chargoon - چارگون
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Profile bio
About Surur Rezaei
Customer relationship management (CRM) with more than 13 years of experience in providing services to customers on information technology, experienced in providing programs and solutions to maintain and increase customer loyalty, software projects management at the national levels, capable of leading teams when facing bigger and more complex challenges, and keen on gaining new experiences regarding engaging topics.
Current workplace
Surur Rezaei's current company
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Chargoon - چارگون
6 roles
Surur Rezaei work experience
A career timeline built from the work history available for this profile.
Customer Service Manager
Current- Leading deployment project and account managers teams
- Formulating strategies and goals and programs for attracting, maintaining and developing customer relations
- Monitoring all deployment and support processes to optimize the relevant processes
- Controlling and reviewing the status of the company's national projects
- Evaluating and analyzing customer feedback and satisfaction.
Sep 2022 - Present
Head Of Customer Service
Jul 2020 - Sep 2022
Head Of Account Management
- Creating organizational processes and job descriptions for the account managers team
- Participating in the support processes development and implementation for customer satisfaction and creating an index containing global standards to control the performance of the support unit and customer loyalty
- Active participation in the process of concluding support contracts with the sales team and collecting debts with the financial team and purposeful planning to increase resale through optimizing after-sales services
Jan 2017 - Jul 2020
Director Customer Support
- company's support department leader
- determining short-term and long-term policies to provide optimal support
- Controlling all processes in production, project control and software suite subsystems development
- Consulting the project management office and deployment on software operationalism
- Providing solutions and advice to customers to optimize the flow processes of the organization
- Responsible for controlling and managing the software updates
Mar 2014 - Nov 2016
Support Specialist
Aug 2008 - Mar 2014
Team & coworkers
Colleagues at Chargoon - چارگون
Other employees you can reach at chargoon.com. View company contacts for 259 employees →
AS
Ahmadian Shima
Colleague at Chargoon - چارگونIran, Iran, Islamic Republic Of
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FE
Faezeh Eslami
Colleague at Chargoon - چارگونIran, Iran, Islamic Republic Of
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VA
Vahid Amin Layli
Colleague at Chargoon - چارگونIran, Iran, Islamic Republic Of
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GK
Ghazal Kabiri
Colleague at Chargoon - چارگونTehran, Tehran Province, Iran, Iran, Islamic Republic Of
View →
NM
Nazanin Mohseni
Colleague at Chargoon - چارگونIsfahan Province, Iran, Iran, Islamic Republic Of
View →
PK
Pouria Kiaei
Colleague at Chargoon - چارگونTehran Province, Iran, Iran, Islamic Republic Of
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ZS
Zeinab Salimi
Colleague at Chargoon - چارگونTehran, Tehran Province, Iran, Iran, Islamic Republic Of
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FK
Fahim Kasraiee
Colleague at Chargoon - چارگونTehran, Tehran Province, Iran, Iran, Islamic Republic Of
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PH
Payam Habibnezhad
Colleague at Chargoon - چارگونIran, Iran, Islamic Republic Of
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MA
Marzieh Akbari
Colleague at Chargoon - چارگونIran, Iran, Islamic Republic Of
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Ahmadian Shima
Colleague at Chargoon - چارگونIran, Iran, Islamic Republic Of
View →
FE
Faezeh Eslami
Colleague at Chargoon - چارگونIran, Iran, Islamic Republic Of
View →
VA
Vahid Amin Layli
Colleague at Chargoon - چارگونIran, Iran, Islamic Republic Of
View →
GK
Ghazal Kabiri
Colleague at Chargoon - چارگونTehran, Tehran Province, Iran, Iran, Islamic Republic Of
View →
NM
Nazanin Mohseni
Colleague at Chargoon - چارگونIsfahan Province, Iran, Iran, Islamic Republic Of
View →
PK
Pouria Kiaei
Colleague at Chargoon - چارگونTehran Province, Iran, Iran, Islamic Republic Of
View →
ZS
Zeinab Salimi
Colleague at Chargoon - چارگونTehran, Tehran Province, Iran, Iran, Islamic Republic Of
View →
FK
Fahim Kasraiee
Colleague at Chargoon - چارگونTehran, Tehran Province, Iran, Iran, Islamic Republic Of
View →
PH
Payam Habibnezhad
Colleague at Chargoon - چارگونIran, Iran, Islamic Republic Of
View →
MA
Marzieh Akbari
Colleague at Chargoon - چارگونIran, Iran, Islamic Republic Of
View →
1 education record
Surur Rezaei education
FAQ
Frequently asked questions about Surur Rezaei
Quick answers generated from the profile data available on this page.
What company does Surur Rezaei work for?
Surur Rezaei works for Chargoon - چارگون.
What is Surur Rezaei's role at Chargoon - چارگون?
Surur Rezaei is listed as Customer Service Manager and Board Member at Chargoon - چارگون at Chargoon - چارگون.
Where is Surur Rezaei based?
Surur Rezaei is based in Tehran, Tehran Province, Iran, Islamic Republic Of while working with Chargoon - چارگون.
What companies has Surur Rezaei worked for?
Surur Rezaei has worked for Chargoon - چارگون.
Who are Surur Rezaei's colleagues at Chargoon - چارگون?
Surur Rezaei's colleagues at Chargoon - چارگون include Ahmadian Shima, Faezeh Eslami, Vahid Amin Layli, Ghazal Kabiri, and Nazanin Mohseni.
How can I contact Surur Rezaei?
You can use AeroLeads to view verified contact signals for Surur Rezaei at Chargoon - چارگون, including work email, phone, and LinkedIn data when available.
What schools did Surur Rezaei attend?
Surur Rezaei holds Bachelor'S Degree, Computer Software Engineering from Arak Islamic Azad University.
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