Survesh Kumar Email & Phone Number

As a seasoned IT professional with extensive experience in IT Operations, IT Procurement, IT Communication, ITSM, Budget Management, Endpoint Security, and AI integration, I am dedicated to advancing Business Relationship Management (BRM) beyond traditional roles. My focus is on fostering continuous improvement and shared ownership within the BRM community. I continuously refine my leadership skills through training, mentoring, and self-reflection, excelling in communication and collaboration to build strong relationships across all organizational levels. Serving as the strategic interface with business units, I develop technology strategies, discover solutions, manage services, mitigate risks, and maintain vital relationships.I oversee ITSM processes and functions, ensuring consistent deployment, execution, measurement, monitoring, and improvement across various domains, including Incident, Problem, and Change Management. With a strong focus on budget management, I manage Capex and Opex projects, develop business cases, and drive long-term solutions for critical incidents and recurring problems. My IT operations and security oversight include managing cloud migration projects, ensuring compliance with IT Infosec Policies, and leading a diverse team supporting thousands of users across APAC. Additionally, I integrate AI technologies to enhance operational efficiency, security measures, and data-driven decision-making. Let's connect to explore collaboration opportunities and achieve shared goals in IT and AI innovation.

Listed skills include Crm, Microsoft Excel, Microsoft Office, Itil, and 18 others.