Surya D. Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

As a Analyst, I was responsible for: ▪ Created new cases and uploaded authorizations, claims, settlements, and Medicare mailing using Law base and Galaxy applications. ▪ Contributed to the processing of health care insurance for Medicare, Medicaid, Private, and Other Government (Tricare, Navy, VA liens). ▪ Processed critical time-sensitive documents within SLA by performing the necessary data-entry in the applicable systems: Claims, Medicare Documents, Lien holder Request, and more. ▪ Accurately entered information into our system of record. ▪ Demonstrated the ability to process multiple complex documents in a day’s time. ▪ Exhibited the ability to follow different document processes. ▪ Carried out day-to-day tasks to meet the objectives of the team. ▪ Ensured the protection of sensitive information. ▪ Collaborated with others to identify and resolve issues or process improvements. ▪ Learned to follow and implement department protocols, procedures, or compliance standards. ▪ Participated in meetings and was a dependable resource on assigned projects. ▪ Effectively escalated issues. ▪ Managed other responsibilities as assigned. Operations Management ▪ Proactively addressed issues and delays by anticipating potential problems and taking corrective measures to mitigate them. ▪ Kept all stakeholders informed by providing timely updates on new processes, risks, and issues. ▪ Managed issue resolution and escalation by identifying, prioritizing, and resolving issues in a timely manner. People and Team Management ▪ Attended all team meetings and weekly/monthly 1:1 touch-point with manager.

Hyderabad, Telangana, India

Google Creating google sheets, forms etc.,Timely updated with leads and instructorsGetting feedbackPayment calculationHiring instructorsOrganize event in academyscheduling demo for new leadsAssigning PTMKnowledge in Excel, softwares like zoom,google,skype etc.,