Surya Menon

Surya Menon Email and Phone Number

Navi Mumbai, MH, IN
Surya Menon's Location
Panvel, Maharashtra, India, India
About Surya Menon

Surya Menon is a Quality Analyst at 12Grids - The CX Technology Company.

Surya Menon's Current Company Details
12Grids - The CX Technology Company

12Grids - The Cx Technology Company

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Quality Analyst
Navi Mumbai, MH, IN
Website:
12grids.com
Employees:
75
Surya Menon Work Experience Details
  • 12Grids - The Cx Technology Company
    Quality Analyst
    12Grids - The Cx Technology Company
    Navi Mumbai, Mh, In
  • Sprk Technologies
    Java Developer/ Software Tester
    Sprk Technologies Oct 2023 - Present
    Mumbai, Maharashtra, India
  • Sprk Technology
    Project Intern
    Sprk Technology Apr 2023 - Feb 2024
    Kharghar, Navi Mumbai
    I was primarily responsible for handling database models and writing commands to optimize functions and structures. My main objective was to enhance the efficiency of the backend team's code execution. This involved designing and implementing database models that aligned with the project requirements and developing efficient database queries to improve overall system performance.Additionally, I actively participated in discussions regarding the design and functionality of the login… Show more I was primarily responsible for handling database models and writing commands to optimize functions and structures. My main objective was to enhance the efficiency of the backend team's code execution. This involved designing and implementing database models that aligned with the project requirements and developing efficient database queries to improve overall system performance.Additionally, I actively participated in discussions regarding the design and functionality of the login portal and admin portal. These discussions focused on creating user-friendly interfaces, secure authentication processes, and streamlined administrative functionalities. Throughout the internship, I collaborated closely with the backend team to understand their specific needs and challenges. By doing so, I was able to tailor my work to their requirements and effectively contribute to the success of the project. Show less
  • Hdfc Limited
    Front Desk Executive
    Hdfc Limited Jul 2021 - Mar 2023
    India
     Ensuring timely and accurate customer service. Scheduling shifts and supervising front-office personnel including receptionist Monitoring stock and order office supplies troubleshooting emergencies Managing mail distribution
  • Axis Bank
    Relationship Officer
    Axis Bank Nov 2020 - Jun 2021
    India
     Calling customer and asking for requirement for personal loan. Collection documents from customer. Maintaining good relation with customer. Conducting activities in organization and educating people about personal loan
  • Tech Mahindra
    Associate Customer Support Inbound Process
    Tech Mahindra Feb 2020 - Sep 2020
    Mumbai, Maharashtra, India
     Managing Incoming calls and Customer Service enquirers.  Greet Customer warmly and ascertain problem or reason for calling. Resolving Customer complaints brought to your attention. Identifying and assessing Customers’ needs to achieve satisfaction. Possessing excellent product knowledge to enhance customer support. Build Customer relationships and trust with Customer accounts through open and interactive communication. Keep records of Customer interactions… Show more  Managing Incoming calls and Customer Service enquirers.  Greet Customer warmly and ascertain problem or reason for calling. Resolving Customer complaints brought to your attention. Identifying and assessing Customers’ needs to achieve satisfaction. Possessing excellent product knowledge to enhance customer support. Build Customer relationships and trust with Customer accounts through open and interactive communication. Keep records of Customer interactions, process Customer enquiries and file documents. Follow Communication procedures, guidelines and policies. Show less

Surya Menon Education Details

Frequently Asked Questions about Surya Menon

What company does Surya Menon work for?

Surya Menon works for 12grids - The Cx Technology Company

What is Surya Menon's role at the current company?

Surya Menon's current role is Quality Analyst.

What schools did Surya Menon attend?

Surya Menon attended St. Andrew's College Of Arts Commerce And Science, Holy Family Junior College, Vasai(E), St. Francis De Sales High School, Nallasopara(E).

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