I was primarily responsible for handling database models and writing commands to optimize functions and structures. My main objective was to enhance the efficiency of the backend team's code execution. This involved designing and implementing database models that aligned with the project requirements and developing efficient database queries to improve overall system performance.Additionally, I actively participated in discussions regarding the design and functionality of the login… Show more I was primarily responsible for handling database models and writing commands to optimize functions and structures. My main objective was to enhance the efficiency of the backend team's code execution. This involved designing and implementing database models that aligned with the project requirements and developing efficient database queries to improve overall system performance.Additionally, I actively participated in discussions regarding the design and functionality of the login portal and admin portal. These discussions focused on creating user-friendly interfaces, secure authentication processes, and streamlined administrative functionalities. Throughout the internship, I collaborated closely with the backend team to understand their specific needs and challenges. By doing so, I was able to tailor my work to their requirements and effectively contribute to the success of the project. Show less

 Ensuring timely and accurate customer service. Scheduling shifts and supervising front-office personnel including receptionist Monitoring stock and order office supplies troubleshooting emergencies Managing mail distribution

 Calling customer and asking for requirement for personal loan. Collection documents from customer. Maintaining good relation with customer. Conducting activities in organization and educating people about personal loan

 Managing Incoming calls and Customer Service enquirers.  Greet Customer warmly and ascertain problem or reason for calling. Resolving Customer complaints brought to your attention. Identifying and assessing Customers’ needs to achieve satisfaction. Possessing excellent product knowledge to enhance customer support. Build Customer relationships and trust with Customer accounts through open and interactive communication. Keep records of Customer interactions… Show more  Managing Incoming calls and Customer Service enquirers.  Greet Customer warmly and ascertain problem or reason for calling. Resolving Customer complaints brought to your attention. Identifying and assessing Customers’ needs to achieve satisfaction. Possessing excellent product knowledge to enhance customer support. Build Customer relationships and trust with Customer accounts through open and interactive communication. Keep records of Customer interactions, process Customer enquiries and file documents. Follow Communication procedures, guidelines and policies. Show less