Surya Parkavi Santhakumar Email & Phone Number

Dublin, County Dublin, Ireland

• Oversaw and managed the product backlog for various clusters within the platform, prioritizing features and enhancements based on business goals and user needs.• Designed and developed Power BI dashboards, optimizing operations with real-time insights for streamlined efficiency in product development.• Conducted in-depth research on Double Materiality, ESRS, and GRI standards, guiding product development to align with evolving industry norms.• Developed and implemented key performance indicators (KPIs) in line with ESRS and GRI standards.

Bangalore Urban, Karnataka, India

• Collaborated closely with product owners and stakeholders to understand requirements and gather feedback, ensuring the backlog reflected the evolving needs of the business.• Leveraged Figma to design wireframes that translated complex requirements into visually appealing and user-friendly interfaces.• Collaborated with UX/UI designers, developers, and stakeholders to ensure the wireframes aligned with user needs, industry best practices, and the overall platform vision.• Facilitated training sessions that effectively communicated platform functionalities, best practices, and key workflows, enabling new team members to quickly become proficient in utilizing the platform.• Led the analysis and documentation of current business processes using BPMN methodology, providing a comprehensive understanding of the "as-is" processes.• Extensive knowledge of BPMN 2.0 specifications, including the different types of BPMN elements, gateways, events, and activities. • Collaborated with marketing teams to prepare content and materials for speed dates, enabling effective communication.

Bangalore Urban, Karnataka, India

• Facilitated productive sessions with Product Owners, capturing their requirements and translating them into clear and concise user stories.• Ensured a comprehensive understanding of product functionalities, business processes, and user needs.• Played a key role in bridging the gap between stakeholders and development teams, facilitating effective communication and collaboration.• Actively engaged in testing activities to ensure the quality and functionality of the product.• Conducted thorough checks, including functional and regression testing, to identify and report any potential issues or bugs.• Collaborated with the development team to address identified issues and improve the overall product performance.• Utilized Microsoft Azure to identify, track, and report software bugs and issues.• Actively contributed to the enhancement of product quality and performance by providing detailed bug reports and suggestions for improvement.• Worked closely with cross-functional teams, including developers, designers, and product managers, to ensure alignment and effective communication throughout the product development lifecycle.

Hyderabad, Telangana, India

• Worked as an Operations Executive, where I successfully managed various operational tasks and responsibilities.• Successfully managed and maintained a sales pipeline, ensuring a steady flow of potential customers through the various stages of the sales process.• Proficient in utilizing HubSpot to analyze leads and track their progress throughout the sales funnel.• Spearheaded the intern recruitment process, from sourcing candidates to conducting interviews and selecting top candidates for internships.• Successfully provided training and mentorship to tier 1 and tier 2 college students, imparting valuable skills in sales and marketing techniques.• Demonstrated strong leadership skills by training and mentoring a team of interns, providing comprehensive guidance on lead generation, marketing strategies, and effective sales techniques.• Conducted comprehensive training sessions, starting from orientation to lead generation, marketing strategies, and sales tactics, ensuring team members were equipped with the necessary skills to succeed.• Effectively pitched and sold the product to potential customers through phone calls, showcasing exceptional communication and persuasion skills.• Led lead generation efforts utilizing platforms such as LinkedIn, personal networks, and social media to generate potential leads and drive business growth.

• Gained hands-on experience in managing the product life cycle of TNPL's paper products, from ideation to disposal, in a manufacturing environment.• Developed proficiency in SQL during the internship, gaining hands-on experience in querying and manipulating databases.• Utilized SQL to perform inventory checks and manage inventory data, ensuring accurate tracking of materials and supplies within TNPL.

Business Analytics (M.Sc.)

Bachelor Of Technology - Btech, Computer Science

Education record

97.2% in SSC 94.5% in HSC