WE HAVE BEEN RATED AS 'OUTSTANDING' FROM THE CQCWorking alongside her business partner, who oversees the smooth operation of the business, Sue is able to take a "birds eye" view to growth. She leads a strong, committed and loyal team who share the same values and passions and endorse the same principles of collaboration, trust and mutual respect to develop win-win relationships with staff, customers and partners.

Franchise Revolution is committed to "making franchising great for everyone" and supports both franchisor and franchisee. Its main passion and focus is recognising the importance of franchisee engagement by encouraging franchisors to create win-win, collaborative partnerships to create powerful and sustained growth for all. Sue believes that by promoting core values such as trust, transparency and collaboration within franchising, it will encourage more people to consider buying a franchise as a business option.Sue has over 17 years of experience in franchising and remains passionate about the franchise model. She has experienced franchising from all perspectives including investigating tens and tens of prospective franchisors; being a franchisor; running a successful business as a franchisee; and running a successful franchise consultancy. Sue has spoken at various seminars including The Franchise Show (Excel); authored two books on franchising, the first book The Franchise Revolution is available on Amazon and the second book is due out soon. She is a member of the organisation “Encouraging Women into Franchising.”, EO (Entrepreneurs' Organisation.) and IOEE (Institute of Enterprise and Entrepreneurs).Sue was a finalist for EWIF's Supplier of the year 2016 and has been featured in the Times Raconteur; What Franchise, The Franchise Show, RBS Focussed Week, BBC South East.

Ensured that consistency of high quality standards of care were maintained across three acute mental health wards and a secure psychiatric inpatient unit.Responsible for supporting and empowering 30 clients in the community to maintain their mental health and prevent hospitalisation.

Manager of the Country Life group of magazines. Ensuring targets were met and managing a team of sales and production staff.

Susan-Ann worked on the launch of the first ever colour daily newspaper,owned by Eddie Shah and was part of a dynamic sales team, selling advertising space to major London advertising agencies. "This was one of the most enjoyable, exhilarating and stressful experiences of my entire career!"