Worked on a Global Agile team for the DigiCoM/ CSG Tenant product – The mix of which was predominately off-shore.Worked with Clients to understand their high-level Project Needs and Requirements.Directed Clients to our Intake Dashboard, AHA!, for their project to be added into our backlog for prioritization or I added them in AHA! myself.Worked with our Tech Leads and Analysts to understand if and how our Products could solve their business needs.Worked with my team to create an estimate for the Proposed work.Followed the Estimation approval process through to ensure the Product Manager, DigiCoM’s and PMC, and the client were good with the estimate.Worked with our RTE to ensure that the Project was properly funded and that the team had appropriate access in our billing software – PPM Optics.Tracked the backlog of requested work in a system called AHA. Work Requests were prioritized with consideration given to client timelines requests and criticality.Promoted Ideas to actual Project Milestones, Capabilities, Features and User Stories in our Project tracking Software –CA Agile (Rally).After performing Agile Project grooming with the delivery team, I created the High-level Project timelines which the Scrum Master then managed.Timelines by Milestone were communicated to clients and periodic cross-team meetings were set up for tracking and communication purposes.Represented the Business in the project team communicating acceptance criteria, reviewing deliverables for acceptance or re-work.My review of Analysis and Validations was critical to the data quality of our key product.Became a data expert and SME on our primary product data set. This was the most critical data set our team used across all our products.Managed project timelines and budget along with the Scrum Master and RTE.Lead daily SCRUM team call, as necessary, in Scrum Master’s absence.I am a key resource to giving help and guidance to the Analysts on our team.

Worked in an Agile team environment where new sales leads/ project requests were reviewed and assigned during a daily SCRUM team call.Worked with Project Managers to understand new project requests and determine the type of estimate/ contract needed.Requested project resources such as Solutions Architects to serve on the project.Set up projects in PlanView (time tracking system), requested project funding authorization, and assigned resources to the project.Scheduled project kick-off meeting and follow-up meetings where solution/ design is determined.As solution was determined, gathered cost estimates in the estimate/ contract document. Included assumptions, risks, in and out of scope items for the project.Published teaming agreement/ estimates and gathered necessary signatures.Transitioned sold contracts to the delivery team Project Manager.

Created a weekly executive newsletter with subject matter experts that was distributed to 1,200 employees.Served critical support role for the Commercial Market team responsible for pursuing and engaging new commercial clients. Support activities included:Launching a new internal website which Account Managers and Engagement Leads used as an information hub for their sales activities.Created market-ready publications for our Services. Sales team used these pamphlets when making client presentations or sales pitches.Created Case Studies documents around each of our services. The case studies focused on:Client business needProduct used to solve the problem.Cost savings or revenue generation that occurred as a result of implementing our solution.Aided in the creation of videos around our services. These videos were shared at conferences, vendor booths at trade shows, and during client presentations.Responsible for reporting around sales efforts and successes.Evolved sales reporting from a manually maintained Excel report to leveraging PlanView (time tracking system) report extraction. The PlanView extraction was manipulated by a series of Access queries and Excel macros and pivot tables to produce a series of reports and dashboards.

Maintained our Report Mapping documents, making updates based on analysis as needed.Assisted Developers to understand the changes that were needed.Communicated with the testers the changes that needed to be validated.Served as liaison between the business analysts, the programmers, and the testers.Created SAS data sets to help testers verify coding.

Specialized in the Accounts Receivable and Financial Aid modules of the Banner software.Converted Financial Aid and Accounts Receivable data from one version of Banner and loaded them into a newer version of the Banner software using TOAD for Oracle.Designed reports for users using a software program called ARGOS from Evisions software.Wrote queries and scripts in SQL using TOAD for Oracle.Helped load tables for the Records module of the Banner software.Helped functional offices with the more technical aspects of the software such as writing rules and population selections. (These are queries within the software package that identify groups of students meeting certain sets of criteria.)

Conducted investigations for the University around employee theft, fraud, or actions that resulted in unintentional financial loss.Performed departmental audits.Conducted the annual Chancellor’s audit and annual enrollment audit.

Determined system requirements with end-users; designed reports and screens for users; tested systems; converted users to new systems; trained users on computer systems; answered help desk calls.Supported Clerk of Court accounting system.Lead analyst for implementation of a Leave Tracking System.Worked with an outside Jury Selection Software vendor to create an interface to our jury payment system.Investigated possibility of a magistrate cash receipting system.Helped in conversion of Clerk of Court bookkeepers to a new accounting system.

Determined level of computer controls in place at audit clients. The level and depth of audit testing was based on this information.Conducted compliance audits. This was conducted for a year-round client in the lottery ticket manufacturing industry. Determined if the game was manufactured according to contract specifications with various countries and states.Worked in the capacity of external auditor for three months to train for Computer Assurance Consultant position and to help out during busy season.