Susan Austin

Susan Austin Email and Phone Number

Customer Service Representative @ Hillyard, Inc.
Gardendale, AL, US
Susan Austin's Location
Gardendale, Alabama, United States, United States
Susan Austin's Contact Details

Susan Austin work email

Susan Austin personal email

n/a
About Susan Austin

Customer Service Professional, my career has been focused on providing exceptional service to internal and external customers. Throughout my career I have raised employee satisfaction to a new high as measured by Gallup Q12 surveys and achieved many commendations from both employees and customers. My goal is to utilize my experience and education to enhance customer experiences while making a difference in my community.

Susan Austin's Current Company Details
Hillyard, Inc.

Hillyard, Inc.

View
Customer Service Representative
Gardendale, AL, US
Website:
hillyard.com
Employees:
738
Susan Austin Work Experience Details
  • Hillyard, Inc.
    Customer Service Representative
    Hillyard, Inc.
    Gardendale, Al, Us
  • Deep South Freight
    Fleet Operations Support Specialist
    Deep South Freight Jun 2023 - Present
    Birmingham, Alabama, Us
    Maintenance support, handling breakdown calls from drivers, providing over the road service solutions, processing payments to vendors for resolution of breakdowns. Resolving HOS, Workflow, and delivery issues for drivers. Processing invoices for both in-house and outside work orders. Assisting with driver orientation and training. Trailer tracking support. On call after hours and weekends driver support.
  • Hillyard, Inc.
    Customer Service Representative
    Hillyard, Inc. Mar 2021 - May 2023
    St. Joseph, Mo., Us
  • Boyd Bros. Transportation, Inc
    Owner Operator Support Coordinator
    Boyd Bros. Transportation, Inc Apr 2018 - Mar 2020
    Clayton, Alabama, Us
  • Coca-Cola Bottling Company United, Inc.
    Customer Service Specialist
    Coca-Cola Bottling Company United, Inc. Mar 2017 - Apr 2018
    Birmingham, Al - Alabama, Us
  • University Of Phoenix
    Finance Advisor
    University Of Phoenix Oct 2015 - Feb 2017
    Phoenix, Az, Us
  • Family Involvement Center
    Parent Resource Specialist
    Family Involvement Center Mar 2015 - Oct 2015
    Phoenix, Az, Us
    Connecting with family who have children enrolled in the behavioral health system, special education system, involved with juvenile justice or have disabilities. We empower parents to be the voice for their children through training and support. As a parent partner we work with parents to find the best solution for their child's unique needs.
  • Magellan Health
    Customer Service Specialist
    Magellan Health Apr 2014 - Mar 2015
    Frisco, Texas, Us
  • J.B. Hunt
    Carrier Sales Coordinator
    J.B. Hunt Nov 2013 - Feb 2014
    Lowell, Ar, Us
  • Csb
    Patient Financial Services Representative
    Csb Mar 2013 - Nov 2013
  • Melior Inc
    Lead Trainer
    Melior Inc Apr 2012 - Feb 2013
  • Healthways
    Customer Service Manager
    Healthways Sep 2006 - Mar 2012
    Franklin, Tn, Us
  • Qwest Communications
    Sales And Service Consultant
    Qwest Communications Aug 1997 - Sep 2006

Susan Austin Skills

Sales Account Management Customer Satisfaction Call Centers Customer Retention Microsoft Office Public Speaking Customer Service Microsoft Applications Employee Training Insurance Call Center Administration Train Others Employee Engagement

Susan Austin Education Details

  • University Of Phoenix
    University Of Phoenix
    Criminal Justice And Human Services Management
  • University Of Phoenix
    University Of Phoenix
    General
  • Apollo College, Mesa, Az
    Apollo College, Mesa, Az
    Medical/Clinical Assistant

Frequently Asked Questions about Susan Austin

What company does Susan Austin work for?

Susan Austin works for Hillyard, Inc.

What is Susan Austin's role at the current company?

Susan Austin's current role is Customer Service Representative.

What is Susan Austin's email address?

Susan Austin's email address is su****@****ter.org

What schools did Susan Austin attend?

Susan Austin attended University Of Phoenix, University Of Phoenix, Apollo College, Mesa, Az.

What are some of Susan Austin's interests?

Susan Austin has interest in Social Services, Animal Rescue, Children, Human Services, Civil Rights And Social Action, Education, Reading, Photography, Poverty Alleviation, Human Rights.

What skills is Susan Austin known for?

Susan Austin has skills like Sales, Account Management, Customer Satisfaction, Call Centers, Customer Retention, Microsoft Office, Public Speaking, Customer Service, Microsoft Applications, Employee Training, Insurance, Call Center Administration.

Who are Susan Austin's colleagues?

Susan Austin's colleagues are Mom Reese, David Shambaugh, Lisa Trice, Kelly Waldron, Jarvis Mayo, Tim Talbot Ohst, Csp, Ralph Smith.

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