Susan B. Email and Phone Number

Senior Administrative Assistant and Executive Assistant with BNY Mellon since 2006 supporting the Global Research Team, the Equity Team and the Emerging Markets Teams with The Boston Company, Mellon and Newton. Managed the administrative team as team lead. Hired and trained support staff. In addition to administrative support I also assist in the planning of company social and charitable events and led volunteer initiatives. Prior to my employment with BNY Mellon, I was a hotel event manager and catering director in corporate, social, celebratory and education venues.

Catering and Service management in fine dining, high profile corporate and education accounts. Positions include dining room manager at US Trust Corporate Executive Dining and Director of Catering at UMass, Boston. Duties include catering of meetings and special events to bank executives and their clients in financial institution located in the heart of Downtown Boston. Administrative duties include billing of clients and sales tracking and accounts payable. Familiar with UFS systems. Management duties involved catering and sales in a very high volume education account. Responsible for all sales, menu planning and pricing, event set up, hiring and training of service staff, food ordering and preparation, delivery, billing and follow up with clients. Events included all on campus events as well as off campus events for faculty and benefactors.

Catering sales and service manager in a three property beach resort. Responsible for sales and service of high volume events with the emphasis on corporate and social events, including weddings, receptions, pre wedding showers, rehearsal dinners, class reunions, family reunions and corporate team building events. Worked closely with clients to ensure that every detail involved with the event would be an enjoyable and memorable experience. Coordinated room reservations for clients and their guests and arranged resort activities and amenities as well as outside activities for guests ( Disney, golf, parasailing, fishing ect... ). Responsible for food and beverage planning and working closely with all outside vendors involved. Collaborated with Chefs in customizing menus to suit the client's specific needs. Responsible for billing and follow up with clients to secure future business. Experienced with the Delphi Banquet Mgmt System.